RangerMSP Business Automation for successful ITs

 
May 11th, 2020, 09:06 PM
HavenZone
 
Posts: 71
Why is email the only option for 2FA? It would be much faster to use an authenticator app like Authy or Google, or at the very least use SMS. It would seem like an easy addition to use Authy.
 
May 12th, 2020, 06:04 AM
Support Team
 
Posts: 7,510
Thank you for posting this.

Yes, 2FA works with email at this time. We have the request for other authentication methods on our list and we will consider supporting them in the future. Thanks for asking.
 
November 29th, 2022, 01:26 AM
HavenZone
 
Posts: 71
Pretty much everything offers 2FA at this point but still waiting for it as an option to a program that contains our client's info. This is even more of an issue if you have the system configured with the web portal. 2FA via email is not secure and can be delayed, it could also prevent you from logging into your server if the internet is down. There are many issues with having that as an option, let alone the only option. When will this be added?
 
November 29th, 2022, 06:16 AM
Support Team
 
Posts: 7,510
Thank you for posting this. I see that we have this suggestion on file. At this time we do not have any ETA for such an option. Your feedback is clear and we'll definitely look into it and evaluate implementation options. Thanks!
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