RangerMSP Business Automation for successful ITs

 
October 9th, 2022, 11:43 AM
trgteam
 
Posts: 34
Does anyone know if there is way to add a percent of completion to a Task? If not, it would be a very helpful feature to add.
 
October 10th, 2022, 06:42 AM
Support Team
 
Posts: 7,510
Thank*you for asking.*It is an interesting idea. You may consider using one of the textual fields 1/2/3/4 to create a list or type the percent of completion. You can* even rename the field label by right-clicking and selecting the 'Field Settings' and having it better reflect it's new purpose.

Hope this helps.
 
October 11th, 2022, 03:39 PM
trgteam
 
Posts: 34
Thank you for the reply. However, our Task entry window does not show the "Fields" you refer to. Our entry only shows from top to bottom:

Employee
Description area:
Date
Time
First and Second Reminder
Edit symbol to far right
Bottom: OK Cancel Done and More Actions

Please advise. Thanks
 
October 12th, 2022, 06:04 AM
Support Team
 
Posts: 7,510
It is possible that these fields are hidden.

Please visit the Tools menu > Options > Calendar tab and select to show these fields:



After changing the settings, users should restart their client application in order for the change to affect them immediately.

Also while editing an existing Task or adding a Task from the Ticket/Account in order to show these fields, please click the pencil-button to enter edit mode:



As a result - you should see the following:



Hope this helps.
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