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I've made an activity template for my PC Healthcheck service that adds numerous tasks to the ticket. I want to print a task list out with check boxes and a notes section so that as each task is performed I can tick it off and make any notes. I made a simple report to do this but the problem is the task list doesn't come out in the correct order. They are time ordered on the pending page for the client but it seems to be sorting them randomly on the report. how do I correct this?
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Thanks for the update. We've re-checked everything now and as far as we can tell all is working well with Tasks reports - they are sorted by the Task date.
It's either there's a local issue at your end or maybe we simply don't understand what you are referring to. Please send us some screenshots/PDFs that demo the situation and we'll continue from there. Thanks. |
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Ok. I have several pending tasks for my client. they were created in the order you see below:
As you can see task 1 starts earlier than task 2 and task 2 starts earlier than task 3 etc. If I now run a report such as reports>Calendar>Brief Appointments/Task Report they come out in a random order like this: Hopefully this makes the issue clearer. |
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Thanks! Got that. You are correct and within the same date in reports it is indeed not sorted, but between different days it is sorted correctly (this is how we tested it here). We will open an issue for this in our system so it'll be sorted in the same day as well. Thanks for your help.
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