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March 3rd, 2016, 11:40 AM
lwilson
 
Posts: 101
We have been running a daily live sql backup through a scheduled task for over a year now and it has been working great. Suddenly on 2/29/16 it started failing. Our server manager cannot find the reason why. If I send the log file to this forum would you be able to decipher why this is failing?
 
March 3rd, 2016, 11:50 AM
Support Team
 
Posts: 7,514
The SQL live backup option (e.g. automatically while the system is in use) is indeed a great backup option and as you mentioned is usually highly reliable.

Yes, please do email us your log files to support@ (you can simply zip the \RangerMSP\Logs folder) and we will review it for you. In case the zipped file is too big - upload it to Drive/Dropbox/etc. and provide us with the download link/credentials.

Thanks.
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