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I am trying to backup CommitCRM 5.7 SQL based, so I can upgrade to 6.0.
When I try to backup it says "The procedure entry point AdsCreateSavepoint could not be located in the dynamic link library ACE32.DLL. What can I do to resolve this so I can get a good backup and upgrade to 6.0? Mike |
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Hi Mike, I recommend that you stop all RangerMSP clients, server side 'RangerMSP...' services and any third party you use with RangerMSP (if at all). Then, zip the entire 'RangerMSP' folder tree. Save the zipped file outside of your 'RangerMSP' folder tree. Done. Go ahead and upgrade.
For what it worth the upgrade program does take a backup, however, it is always a good idea to take you own backup prior to upgrading. HTH |