RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > RangerMSP Software Discussion Forum (CCRM)

Thread Tools Search this Thread
 
August 26th, 2016, 12:45 PM
danhen310
 
Posts: 15
When launching \\server\path\commit\client\commitcrm.exe from 1 PC. Other PCs are OK.

Error accessing database. Check network connection and try again.
DatDocsTbl: Type mismatch for field 'DOCUMENT_NAME', expecting: String actual: Memo
 
August 26th, 2016, 12:53 PM
Support Team
 
Posts: 7,514
The error message itself is related to a version mismatch.

You mentioned that all PCs work well except for one.

We suspect that this one PC does not point to the exact same installation file on the server. Maybe its mapped drive points to an old location, etc. Verify that you visit the exact same file/path as others. Check the RangerMSP.exe file date and compare it with the one you see from all other PCs where it is working as expected. Etc.
Reply





All times are GMT -6. The time now is 08:13 AM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.