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October 11th, 2018, 10:41 AM
nevadageek
 
Posts: 2
I have a custom report that looks at existing contracts and gives me a detailed report on how many hours have been utilized for each line item and a summary at the top of the page. I have one report that has a four hour discrepancy between the detail and the summary. Any ideas where I should start looking for the discrepancy?
 
October 11th, 2018, 02:25 PM
Support Team
 
Posts: 7,520
Thank you for posting this.

It is possible that the summary field at the bottom of the report summarize both - hourly based and unit-based Charges.

This field should be of DBCalc type and based on the field 'Charge - Total: Hours'.

You can export the custom report to file (using the Export button in the Reports window) and email it to us for review.

Hope this helps.
 
October 12th, 2018, 09:33 AM
nevadageek
 
Posts: 2
I am using the DBCalc function in the report. Where should I send the zip file with the custom report?
 
October 12th, 2018, 11:00 AM
Support Team
 
Posts: 7,520
Thanks. Please email it to out Support@ address, pointing here.
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