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October 19th, 2020, 05:17 AM
ak47uk
 
Posts: 49
A new update and a new niggle! Thanks for adding the option to disable the new navigation pane by default but since updating to 26.0.0.2 I find that the "Open Window " section is minimised so on each launch I have to manually expand it. Is there a way for this to remain expanded as it was before? I use it daily to quickly switch between tickets I am working on.

Thanks
 
October 19th, 2020, 06:50 AM
Support Team
 
Posts: 7,510
Thank you for posting this.

The "Open Windows" section is part of the left navigation pane and once the pane is narrowed, the 'Open windows' section is shown as an icon.
You still can click the icon and see the open windows lists.



Hope this helps.
 
October 19th, 2020, 06:54 AM
ak47uk
 
Posts: 49
Thanks but that wasn't what I meant, I do not narrow my side bar so leave it expanded. Usually the Open Windows section takes up a few inches of the sidebar but since the update I have t drag the Open Windows bar up to make it take up space and this has to be done each time I log into the software. Do you know how to set it to remain expanded? I have hidden a lot of sidebar icons that I do not use so about half of it is free space that the open windows section an use.

Thanks
 
October 19th, 2020, 08:22 AM
Support Team
 
Posts: 7,510
Thank you for elaborating on this.

We will review this and will post an update once we have it.
 
October 20th, 2020, 06:01 AM
Support Team
 
Posts: 7,510
Please find an update.

We managed to reproduce the behavior you described and will work on fixing it.
We will post an update once the fix will be available.

Thank you for noticing this and for letting us know!
 
December 7th, 2020, 06:03 AM
Support Team
 
Posts: 7,510
Please find an update - the way the 'Open Windows' panel behaves has been fixed and included in version 26.0.0.4.

Please use the download link here to upgrade to the latest version.

Hope this helps.
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