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Hi Brian,
Thank you for your question. Yes, you can communicate from RangerMSP using dialers. One option is using Windows standard dialer by clicking the Phone field label (such as "Phone 1", "Phone 2") - when you hover above these field names, they will become "buttons" and you can press them this will activate the Windows dialer using the number in the field. An additional alternative is by using IP phone dialer. You may be able to use an Online Service which will open an IP dialer (in case you have a web site providing you with this service) and send the Account's phone number as a parameter. You can read more about adding Online Services here. Dina |