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Hi Commit,
I would like to hear, how we are supposed to deal with this situation: I am updating an asset via XML E-mail. And we are not always in control of the data collected. An example on this is some collected data: <IconPath>C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe</IconPath><ID>1</ID><Path>C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe<Path><Parameters>O penMainWindow</Parameters></Toast></hpNotification>" The e-mail will be rejected by the CommitCRM with following error: *** Errors occurred while processing the attached Email. You should process this Email manually. Reason: Data import procedure halted due to an error in the field matching file. Invalid value in field mapping settings, in field:TITLE Does not exist in the CommitCRM dictionary. Invalid value in field mapping settings, in field:TEXT Does not exist in the CommitCRM dictionary. Invalid value in field mapping settings, in field:ICONPATH Does not exist in the CommitCRM dictionary. Invalid value in field mapping settings, in field:ID Does not exist in the CommitCRM dictionary. Invalid value in field mapping settings, in field:PATH Does not exist in the CommitCRM dictionary. Invalid value in field mapping settings, in field:PARAMETERS Does not exist in the CommitCRM dictionary. Is there a way, to include this or ignore this? |
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The problem is that XML data is included inside the content of a field...
This should be resolved using the CDATA XML token. Wrap the data field content section with it and it should work. A CDATA section starts with <![CDATA[ and ends with ]]> Hope this helps. |