Outlook toolbar

I'm thinking about hiring a developer to create an Outlook toolbar in that interfaces with the CommitCRM software (using their API).

If I would do that, I may offer it to the community (maybe at a low cost) to offset development costs and to help out everyone.

That being said, how much interest is there in such a tool, and what would you want it to do?

My short list is:
- Create a new Account from an email address
- Create an Account contact from an email address
- Create a ticket from the body of an email (figure out the account based on the email "from" address, or create a new account)
- Create a new opportunity from an email
- Copy an email into an existing Account / Ticket's documents directory
- Create a new appointment on an existing ticket

Any other thoughts on this?

I think this is a great idea, and I would definately purchase!

It would be nice to have the ability to add an email to an existing ticket along with the other features that you suggested.

Austin Speer
Onward Incorporated

I'd also be interested in something like this.

Count me in as well. A great idea. I would be happy to pay for such a tool.

I would chip in US$100 to assist with development.

Have you started the project? I would be interested too.

Awesome, glad to see there's some interest. It's getting close to being finished. I'll update here when it's complete!

Sounds like a good idea.

We would be very interested, contact us if you go ahead with this project.

Yes, the project is being developed now. I actually have a working prototype that I use on my machine, but it isn't quite ready for prime time yet. I'll update when it is!

--Luke

Luke when its done, im intrested!

For now i got a work-around.

1. Create a pop3 account
2. Setup the email connector to collect mail from pop3 account
3. Setup a imap account in Outlook (with settings pop3 account)
4. Drag / Copy your incoming mail into the imap account
5. You got a ticket and need to work :)

Hope this helps.

Wesley

That's a crafty work around. Why didn't I think of that. :D

Ill throw a few hundred dollars towards development if needed. This is something I want on all of our office computers!

Austin Speer
Onward ITC
austin.speer@onwarditc.com

Thanks Austin - it's getting close, but that's what it felt like a month ago too, lol. Actually, I'm using it now, it just doesn't do everything I want it to yet.

Keep us in the loop!