Alert server - Send alert to clients

Does the current alert server support sending alert to a customer when a predefined action is taken?
1. A new ticket is created > Alert customer
2. Ticket is closed > Alert customer
3. Invoice is created > Alert customer

Can anybody share how they set it up, and use it?

Hi Kerby,

Thanks for posting this.

RangerMSP 5.2 does not include these options; however, The coming RangerMSP 5.3 is going to be shipped with some of the features you inquired about in your post :-) More details will be announced once RangerMSP 5.3 is officially released.

Hope this helps.

Regards,

Sherry

Hi,

this features are verry useful, and we really need it!!!!!!

What is the current status?
What of this features are included in CommitCRM 5.3?
What is the release date of CommitCRM 5.3?

Thanx

Regards,

Tony

Thank you for your question.

We're happy to say that RangerMSP 5.3 Beta-1 has been released :-)

It is currently being used by a limited number of customers.
Once we move forward with the Beta we plan to increase the number of participants and then move to a public beta.

All in all 5.3 is progressing well and we're handling preliminary feedback from the initial Beta Release.

We will publish more updates once we have them.

Regards,
Neta

THX CommitCRM Support,

Really good news :-)

I can't await 5.3 :-)

If you need someone more for beta testing, let me know!
I'm happy giving a helping hand!

Regards,

Tony

Eagerly awaiting next release over here.