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Wondering if anyone has a method for creating a new account that includes some pre-fab assets? OR a way to Import a group of assets into an existing account?
Basically, with all our accounts we have a standard set of assets that we track, like Desktops, Servers, Web host, Email host, etc.... For the most part we try and standardize our customer base with what we recommend as far as these assets go, so there is a lot of similar assets. The COPY feature works nicely so that we can keep things standardized between accounts, but when we get a new client I have to copy each asset individually. I tried to export all assets from an existing account to get a base Excel spreadsheet, but it only seemed to want to export the account info. Are there actual Asset Templates? Thanks!! |
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What about using the XML email integration? I think there's a way to email an XML formatted email and have that automatically "do" something... I'll see if I can find the wiki...
I guess the question is how to format that XML. Then you just keep some emails around and email it to support@yourcompany.com, and boom you have all your assets. Maybe? :) |
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Hi Guys,
We just wanted to chip in with some more additional information regarding lpopejoy's great suggestion. The email connector can receive XML formatted plain text emails, and have these emails perform multiple actions in the RangerMSP database, such as creating new assets in the customer account.
This method will effectively eliminate the chances of mistyping your account's name, as well as guarantee the easiest and quickest manner of asset creation for the customers that you monitor standardized equipment for. Let us know if you have anymore questions. Regards, Neta |