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I recently left a partnership at an MSP that used RangerMSP since 2015.
I built several extensions to RangerMSP that I am working on getting published to share with the community. Among them: REST API for RangerMSP KnowledgeGraph DB for RangerMSP (and other services) Workflow Automation (ticket queue automation) Integration customizations: PowerAPP in Sharepoint for new user creation / termination Dashboard Reports into the KnowledgeGraph. If you have Neo4j and/or ETL experience it will be really easy, but if you don't - I've attempted to give you the cliffs notes version to get you up-and-running - also be sure to read the 1st 2 articles before jumping into installation if you need some background on WHY a knowledge graph can be helpful (and what it is) It is a LOT to unpack, so I'm starting with the KnowledgeGraph for RangerMSP. I will need some willing guinnea pigs to test out the instructions I have built. I had to re-design a bit of it to make it more generalized, rather than custom-suited for my former MSP organization. Anyway - Here's the links, and please post back here if you are interested, have questions, or get stuck. Background: Why do we need a knowledge graph Overview: A KnowledgeGraph for RangerMSP Requirements: Prerequisites Installation: Step-by-Step Installation |
