Default employee ticket alerts

[nattivillin]

Each new employee has to go in and change their settings from (send me all emails for all tickets) to something more reasonable like (when i am the ticket manager)

How do i change the default here?

[Support Team]

Re: Default employee ticket alerts

Alerting settings are personal per employee user and each should manage their own settings and preferences under Tools > Options > Alerts tab when logged into RangerMSP, and also - each user should configure their own settings for email alerts.

Hope this helps.