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November 29th, 2011, 12:46 PM
Beth Dixon
 
Posts: 3
Any update yet on allowing users to make certain fields mandatory for populating. We have fifteen people in the office and it is very hard maintaining the integrity of the database when staff don't complete all the fields. It would be nice if they couldn't leave a screen unless all mandatory fields were entered.
 
November 29th, 2011, 02:19 PM
Support Team
 
Posts: 7,514
It will definitely help in some cases. We have this request on file and it has some votes already. We hope to get to review and implement it in one of our coming releases.

Thanks for asking :)
 
December 1st, 2011, 08:30 PM
nattivillin
 
Posts: 1,146
+1 from me. Email address is a must!
 
March 8th, 2012, 04:02 PM
nattivillin
 
Posts: 1,146
Any traction on this?
 
March 9th, 2012, 06:18 AM
Support Team
 
Posts: 7,514
Not much... I can say that it will not be included in our next release (current version is 5.7). We have this request on file and we will evaluate it again in the future.
 
March 12th, 2012, 12:57 PM
bdbrower
 
Posts: 104
BIG +1 from us on this. Seems like a simple upgrade but would do wonders for our ability to maintain consistency of account/ticket records (which we now have to do with daily manual reviews of new Account records and new Tickets ("manual" - ugh, dirty word).
 
March 13th, 2012, 04:39 PM
aaspeer
 
Posts: 188
I'll give a +1 to this as well. It would be a big help.

Austin Speer
Onward IT
 
July 5th, 2013, 05:04 PM
gcstech
 
Posts: 18
add me to the list... such a basic function should be there.
 
July 6th, 2013, 02:59 AM
BDTECHRob
 
Posts: 124
+1
 
July 24th, 2013, 07:29 PM
raymond
 
Posts: 524
this really is a must have feature... and should be pretty easy to implement.
 
August 23rd, 2013, 03:37 PM
nattivillin
 
Posts: 1,146
Was this feature included in 6.2?
 
August 26th, 2013, 06:05 AM
Support Team
 
Posts: 7,514
No, this feature wasn't planned for 6.2.
 
August 26th, 2013, 08:04 PM
nattivillin
 
Posts: 1,146
Is it being planned at all?
 
August 27th, 2013, 06:07 AM
Support Team
 
Posts: 7,514
Users want it and therefore it is on our list and we may introduce it in a future release. ​​ ​​ Thank you for asking.
 
July 1st, 2015, 11:56 AM
bdbrower
 
Posts: 104
Any chance this feature will be in Version 9?
 
July 1st, 2015, 12:34 PM
Support Team
 
Posts: 7,514
Nope, this feature isn't planned for version 9. Thanks for asking.
 
July 3rd, 2015, 07:00 AM
bdbrower
 
Posts: 104
Three and a half years and counting. Just sayin' :-).
 
July 17th, 2015, 09:16 PM
nattivillin
 
Posts: 1,146
Original post was November 29th, 2011, 02:46 PM. I would say going on 4 years!
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