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December 19th, 2012, 10:23 AM
lpopejoy
 
Posts: 942
So I know I can create a document based on ACCOUNT information via the CommitCRM -> Word plugin.

Is there a way I can do the same thing based on TICKET information?
 
December 19th, 2012, 10:49 AM
Support Team
 
Posts: 7,514
The built-in merge works with Accounts, what you can do with Word is to use the ODBC connector and merge data from the database itself - the tickets table, the assets table, etc.
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