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December 15th, 2012, 09:57 AM
Compbck
 
Posts: 15
Following the recent update of CommitCRM to version 6.1, which initially installed corectly, I am now receiving the following error message when I attempt to open the program:

"The program can't start because CmtQBFC.dpl is missing from your computer. Try reinstalling the program to fix this problem"

Have any other users experienced this particular pronlem.
 
December 15th, 2012, 10:22 AM
Support Team
 
Posts: 7,514
Please try to copy this file from the \RangerMSP\LastVer folder and into the \RangerMSP\Client folder.
 
December 15th, 2012, 10:42 AM
Compbck
 
Posts: 15
CommitCRM Support,

Thank you for your quick response.

There were two files (CmtQBFC5.dpl & CmtQBFC7.dpl) in the LastVer folder. I copied CmtQBFC7.dpl to the client folder as suggested, it initially threw up another error, but after renaming it by removing the 7 the database opened correctly.

Thanks again for your valued assistance.
 
December 15th, 2012, 10:44 AM
Support Team
 
Posts: 7,514
You are welcome and thank you for the update.
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