There have been no updates for 14 months now. Glad we paid for the annual subscription for updates... how about at least changing the photos to allow HEIC images since it is the default format from iPhones. Its already enough of a pain to attach images to a ticket or assets or clients. The least you could do is remove the step of having to convert images from iPhones before attaching them. There should be a roadmap published to give us an idea of what is being worked on and if we should keep renewing the subscription. We have been using CommitCRM since version 9 and this is the longest I remember going without any updates.
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HEIC Updates?
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HavenZone
- 70
HEIC Updates?
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Support Team
- 7508
Re: HEIC Updates?
Thanks for posting this and for the suggestion; it would definitely be useful. Noted.
Indeed, despite many positive developments, it has been a while since the last release. We hope to share some updates with our community soon. Stay tuned!
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trgteam
- 34
Re: HEIC Updates?
I do have to agree with:
"...there should be a roadmap published to give us an idea of what is being worked on and if we should keep renewing the subscription" I would add- a roadmap with targeted dates. Radio silence and update on what is happening or being worked on really is not fair to the base.
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Support Team
- 7508
Re: HEIC Updates?
Thank you for sharing your thoughts and important feedback. It's clear and will definitely be addressed. Thanks!
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