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Thank you for posting this. Yes, this is correct. At this time there isn't a predefined query to use that supports filtering by a Label. Filtering by labels can only take place in the Tickets window itself. Thanks for asking, we will consider it as a feature request and log it as such. Thanks.
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Thanks for asking. So far things haven't progressed much with this because of the low demand vs. other things. We have the request on file, the idea is clear and makes sense. We'll add your vote for it. Thanks. For what it is worth, you can filter tickets by labels in the Tickets window itself.
Hope this helps. |