CommitCRM email connector advice

[lpopejoy]

Re: CommitCRM email connector advice

Just a proposition. :)

[nattivillin]

Re: CommitCRM email connector advice

I almost tried to CC the tech i wanted on the ticket.....lol

[aaspeer]

Re: CommitCRM email connector advice

We purchased a separate user license just to call it Queue, which all inbound emails are assigned to. the Queue user is assigned to a group email address so we all get notified of new queue tickets, then we assign as needed. This method has worked for us for a few years now.

[nattivillin]

Re: CommitCRM email connector advice

We have the same thing, a license for a user called dispatch. instead of separate emails going to everybody, we send them to the shared mailbox that we all use.

[HavenZone]

Re: CommitCRM email connector advice

no issues with Office 365