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October 1st, 2013, 05:16 PM
racassel
 
Posts: 201
Hello:
Is there a way to include the contract description on the Quickbooks invoice? I checked “description” however this only shows the related charge description. I work around this in Quickbooks by adding a service item with 0.00 amount and the full description, just wondering if there is another way.

Example:

Line item 1. Platinum Maintenance Agreement includes:
24x7x365 Proactive Server Monitoring
Microsoft, Antivirus, Adobe, Flash, Java Updates
Unlimited remote support for Microsoft Operating System and Office Package
Data Backup Monitoring
Line item 2. 2 ea - Platinum Server Maintenance $400.00
Line item 3. 10 ea Platinum Workstation Maintenance $400.00
Line item 4. 1 ea – Platinum Firewall – Wireless Device Maintenance $100.00

Invoice Total $900.00

Thank you!
 
October 2nd, 2013, 06:09 AM
Support Team
 
Posts: 7,528
There isn't currently a way to add the Contract description to the Quickbooks invoice, just the Ticket description, but we will take note of it as a feature request.

If you add a Contract-Price Charge with this description - it will be copied when renewing the Contract.

Hope this helps.
 





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