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Hi everyone, hope someone can help me out here..
Under tickets > Details tab, I have changed the Field Name (by double clicking), Label, and column title of Field1 to "Service Location". Yet when I print out a "ticket details", it still shows "Field1:". It does show the data I entered into the field, but the label itself still remains "Field1" which in my mind, doesn't look very professional. I'm on 5.7 Is there anything I can do to fix this? |
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You should simply edit the report format using the Report Designer and rename/modify/design the labels as required.
For detailed information on customizing reports, please use the links below: * Reports Designer User Guide * Reports FAQ |
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