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November 10th, 2017, 07:50 AM
nattivillin
Posts: 1,146
If you cant tell, we just started using this module!
When a tickets from CT gets created, what user is the ticket assigned to?
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November 10th, 2017, 07:58 AM
Support Team
Posts: 7,520
That depends on your settings under Tools > Tickets (Admin) tab. It'll go either to a specified technician or to the Account Manager.
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