Hi guys, it would be great if the outlook calendar sync included a URL link in the body of the appointment to quickly access the associated ticket from mobile devices.
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BDTECHRob
- 124
Feature Request
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Support Team
- 7532
Re: Feature Request
Thank you for suggesting this. Very interesting. I guess that it is very similar to how the system works with email alerts that include these direct links (as well as with custom Email Templates).
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BDTECHRob
- 124
Re: Feature Request
Exactly it would make life easier for on sites technicians as they could access the ticket with a direct link from their ipads/iPhone. Some of my non technical staff struggle with login in to the Web console and finding the correct ticket for the job their on
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Support Team
- 7532
Re: Feature Request
Noted. Thanks.
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