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May 7th, 2018, 08:38 AM
nattivillin
 
Posts: 1,146
Users whose workstation have updated cant access commit.

Procedure halted due to access error.

How do we fix?
 
May 7th, 2018, 08:48 AM
Support Team
 
Posts: 7,522
Thank you. We've received a few others report about this and we're not sure what Windows has changed that cause this. In any case - what helped in their case is to either rename (just like delete but keep the files) files
\RangerMSP\Client\ADS.ini
AND -
\RangerMSP\LastVer\ADS.ini

To ADS.ini-BK

And when this did not help - adding ADS.exe to the firewall resolved this issue.

Hope this helps.
 
May 7th, 2018, 09:30 AM
nattivillin
 
Posts: 1,146
where is ads.exe?
 
May 7th, 2018, 09:31 AM
Support Team
 
Posts: 7,522
That's the SQL back end on your server. Look for it as the installation path may vary.
 
May 7th, 2018, 09:41 AM
nattivillin
 
Posts: 1,146
Its already allowed in the firewall.

Do we need to restart any services after the file rename?
 
May 7th, 2018, 09:45 AM
Support Team
 
Posts: 7,522
Try to add it again and verify it is fully allowed to all users, including the port it is using - that you can find out by running Advantage Configuration Utility on your server, default is 6262. BTW, did you try renaming the ADS.ini file?
 
May 7th, 2018, 10:10 AM
nattivillin
 
Posts: 1,146
Looks like the name change worked, thanks!
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