Q. Can I run a report that flags up tickets that have a particular item to them?
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Can I run a report that flags up tickets that have a particular item charged to them
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Can I run a report that flags up tickets that have a particular item charged to them
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Support Team
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Re: Can I run a report that flags up tickets that have a particular item charged to t
Yes, you can create a "Charges Report by Ticket" report (under Reports > Charges).
In the "Generate Report" window, you can filter the report by a specific Item in the Charged Item filter. This will display a list of Tickets and their Charges filtered only for Charges which are using this particular Item.
Sherry
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