Since the recent upgrade to CommitCRM 18 our alert tickets are garbled. This has worked correctly in previous versions. I've tried restarting the CommitCRM Server service (but not the entire server itself). We are using GSuite (Gmail).
Thank you for asking. Yes, there's a small glitch that happens under a very specific scenario that causes this. In any case, we've just emailed you the instructions on how to apply a small patch that solves this. Thanks.
