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May 24th, 2016, 02:04 PM
aaspeer
 
Posts: 188
It would be really great for the ability to multiple inbound email accounts, and to also have the ability, based on the account in which the ticket was received in, set the ticket label and ticket type automatically. For example macrequest@support.com would create a ticket with the label MAC Request, etc...

Since we don't have multiple dashboards, setting labels automatically would be very helpful.

Thank you,

Austin Speer
 
May 25th, 2016, 06:02 AM
Support Team
 
Posts: 7,528
Thank you for posting and suggesting this. We will have your request logged.
 
May 26th, 2016, 07:13 AM
lpopejoy
 
Posts: 942
Yes - this would be awesome.

To expand on it - sales@support.com could create an opportunity. :)
 
May 26th, 2016, 07:45 AM
Support Team
 
Posts: 7,528
Noted as well. Thank you!
 


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