Forum: RangerMSP Software Discussion Forum (CCRM)
February 19th, 2018, 03:11 PM
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Replies: 4
I can understand imperfect software, but this is a core feature to PSA. Contract management is a core feature. That is the distinction between a PSA and a ticketing system. It's like saying you...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 18th, 2018, 09:36 PM
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Replies: 3
This is how you make an contract with AYCE remote support, and billable onsite.
Global Contract- all time defaults as billable.
Custom Price for Remote support - $0/hr (billable, so it shows on the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 18th, 2018, 09:27 PM
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Replies: 6
Contract module needs some love from engineering! These features are basic PSA level stuff, needed badly.
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 18th, 2018, 09:24 PM
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Replies: 16
Two years later.. still waiting.
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 18th, 2018, 09:20 PM
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Replies: 4
I found a related thread.
The answer from that thread seems to be "run a report and change them by hand". Which is really going to be impossible for 50+ contracts a month. Is this still accurate?
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 18th, 2018, 09:04 PM
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Replies: 4
I have a block of hours contract with 4 hours. If I make a time entry of 5 hours, I would expect to see 4 hours Non Billable, 1 hours billable. Instead, I see 5 hours non billable.
Further, any...
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