Forum: RangerMSP Software Discussion Forum (CCRM)
March 27th, 2008, 11:34 AM
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Replies: 1
I set my user to receive Alerts, and I performed some updates in my calendar, but I do not get any email alerts.
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 27th, 2008, 11:32 AM
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Replies: 1
Can I set myself up to receive Alerts as an Account Manager AND a Ticket Manager (when I'm the Ticket's assigned technician)?
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 27th, 2008, 11:31 AM
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Replies: 1
Can I receive Alerts for completed Tickets, so that I can immediately bill the customer?
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 26th, 2008, 02:35 PM
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Replies: 1
How does the RangerMSP Email Connector handle spam? I understand that spam goes to an internal account in my company. Does this mean I must filter spam inRangerMSP?
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 26th, 2008, 02:34 PM
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Replies: 3
I see the Email Connector pulls email from POP3 Accounts - can I use RangerMSP Email Connector if my company uses Microsoft Exchange server?
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 15th, 2008, 09:34 AM
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Replies: 1
How can I easily see the geographic area for the Account, and plan the visits according to it when dispatching Tickets to techs?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:09 AM
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Replies: 1
Where can I see charge and tax information together?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:09 AM
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Replies: 1
Can I set a default tax for Items or Accounts?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:08 AM
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Replies: 1
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:08 AM
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Replies: 1
Where do I define taxes in RangerMSP?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:08 AM
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Replies: 1
Do I need to use taxes inRangerMSP?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:02 AM
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Replies: 1
Is the Message module in RangerMSP an internal messaging system?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:02 AM
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Replies: 1
Can other employees see my Messages?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:01 AM
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Replies: 1
How can I change the password for another employee?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:01 AM
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Replies: 1
What is the meaning of the different Privileges inRangerMSP?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:00 AM
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Replies: 1
What are the different privileges associated with each privilege group?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 11:00 AM
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Replies: 1
How do I know who the administrator users are?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 10:58 AM
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Replies: 1
What is an administrator user?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 10:53 AM
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Replies: 1
Can I create a new privilege group?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 10:53 AM
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Replies: 1
How do I link an employee to a specific privilege group?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 10:53 AM
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Replies: 1
Can I manage privileges/permissions inRangerMSP?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 10:05 AM
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Replies: 1
Can I add a history event, such as a phone call summary, manually?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 10:05 AM
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Replies: 1
It seems that history window/tab is filled automatically? Do I need to maintain it?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 10:04 AM
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Replies: 3
What options are available for setting labor rates/pricing?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 15th, 2007, 10:04 AM
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Replies: 1
Can I select a dictionary, such as American or British, for spell checking?
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