Forum: Online Services
August 31st, 2017, 01:26 PM
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Replies: 7
Is this still in development? I am definitely interested!
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 25th, 2013, 09:24 AM
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Replies: 3
Thanks, I just submitted the log using the instructions provided.
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 25th, 2013, 09:00 AM
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Replies: 3
Hello all,
I just started receiving this error on random open tickets within the last week. While a ticket is open for a customer I usually document date/time/work performed in the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 8th, 2012, 06:19 PM
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Replies: 11
Support - Could that count as an official submission for a feature? That would allow us not to have to change our office setup with Quickbooks which is the main reason why we haven't had QB and...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 8th, 2012, 10:05 AM
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Replies: 11
Thanks for the reply!
The limitation for our office is that the way we use Quickbooks to track revenue paid at the time of work completion or for invoicing, we separately use the QB invoice feature...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 8th, 2012, 08:53 AM
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Replies: 11
Thanks for the suggestions, although those only solve a portion of the problem. I know, I'm a problem child. ;)
I looked at doing the charge entries, but at the moment the way our systems are setup...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 7th, 2012, 04:40 PM
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Replies: 11
Hello all,
I have a question that has been bothering me for sometime since I started using CRM. What is the best procedure that other fellow IT professionals use when doing customer work and...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 6th, 2011, 03:16 PM
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Replies: 1
Hello all,
I wanted to take a moment to check with the support crew here on the forums and other CommitCRM CRM owners to get advice regarding migrating of CommitCRM from my old Windows Server...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 26th, 2010, 09:40 AM
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Replies: 1
I was wondering if it is possible to sync CommitCRM with Quickbooks "in reverse". So that if I open a new ticket in CommitCRM from a customer who walks in the door and that customer has never been...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 29th, 2009, 11:15 AM
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Replies: 2
Is there anyway to make the Calendar in the dispatch area to start with Sunday and not Monday? This is mainly for visual reference that I'm used to all calendars in stores, etc starting with...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 28th, 2009, 07:53 PM
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Replies: 3
Thanks! Is there anyway to insert an image for the reports header??
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 25th, 2009, 05:25 PM
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Replies: 3
Hello,
How do I edit the header of a ticket that contains the business information? I looked in the report editor/design editor and did NOT see that in there. I would like to change the fonts and...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 11th, 2009, 11:02 PM
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Replies: 7
Actually the reason I mention that is I do have a background in accounting and have learned the sales receipt avenue is less time consuming and less steps inside of QB. While I could do a work...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 11th, 2009, 12:44 PM
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Replies: 7
Neta,
Thanks for writing back and answering my question. I do realize that CommitCRM isn't an accounting program, although with it's really nice integration with Quickbooks I find that very helpful...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 7th, 2009, 08:21 PM
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Replies: 7
I have a question regarding the invoicing aspect of CRM with Quickbooks. For the longest time my business has been using invoicing as a primary way to bill customers, although with the extra time to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 4th, 2009, 10:35 PM
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Replies: 7
Actually I rarely see that because when a business wants work done, it's always under a business category each time. Same with a home user. Now if a home user has a home business, I create them a...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 4th, 2009, 03:48 PM
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Replies: 7
Dina,
Thanks for the response. :) I'll check out using those other types/categories for accomplishing this.
The reason I mention the ticket number/category is because when I worked at another...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 4th, 2009, 06:28 AM
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Replies: 7
I was curious if it was possible to have CommitCRM setup so that anytime I create a new ticket, I would have the option of which group of customers the ticket would goto and thus assign a different...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 19th, 2009, 07:20 PM
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Replies: 1
Hello all,
I am wondering how can I use CommitCRM to track customer assets? So that when a customer drops off a computer for repair, I can enter in the make (Dell), the model/model number...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 19th, 2009, 06:17 PM
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Replies: 1
Hello all,
This is a question that I've been wondering about for some time and hopefully I can express it in the most clear and concise manner possible for easy understanding.
I have a need in my...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 25th, 2009, 05:02 PM
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Replies: 5
Ethan,
Thanks for the information on CommitCRM. While the biggest issue my business faces is that there is no wireless service and many times customers do not have any sort of internet service...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 15th, 2009, 08:40 PM
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Replies: 5
Dina,
Thanks for that information, that is definitely what I wanted to hear! That will work PERFECTLY in our network here.
The other question I do have is, currently my plans are to be able to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 7th, 2009, 08:50 AM
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Replies: 5
Hello,
Currently I am demoing the CRM software but it appears that I've finally found the software I've been needing for quite some time. After a years worth of demoing all types of 'computer tech'...
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