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Search: Posts Made By: LeCutus
Forum: Running an IT Services Business November 2nd, 2016, 09:26 AM
Replies: 16
Posted By LeCutus
Labtech.

My only major concern is the poor support for some features such as HP / Dell RAID system monitoring.

Do not make the mistake we made of paying for them to install Labtech on your server....
Forum: Running an IT Services Business November 2nd, 2016, 09:23 AM
Replies: 8
Posted By LeCutus
We have used Labtech RMM for a number of years.

Their major weak point was the remote access software.

We were just on the point of buying a SC licenses when ConnectWise bought SC.

We have been...
Forum: Running an IT Services Business March 21st, 2012, 06:02 AM
Replies: 4
Posted By LeCutus
I have installed them on one site and they have been running for a couple of months. The customer seems to like them.

Must admit I have not bounced them around to see if they are actually as robust...
Forum: RangerMSP Software Discussion Forum (CCRM) April 16th, 2010, 10:11 AM
Replies: 7
Posted By LeCutus
Hi Doron,

thank-you for your reply and your actions.

Please note, this is not a request for an additional 'feature set'. It is a report that a customer is not happy to have paid $149 and found that...
Forum: RangerMSP Software Discussion Forum (CCRM) April 16th, 2010, 07:19 AM
Replies: 7
Posted By LeCutus
Good afternoon,

I have just purchased the Outlook Sync license.

When I first used it the sync went very well apart from the simple fact that recurring appointments from my Outlook Calendar did not...
Forum: Running an IT Services Business December 2nd, 2009, 10:15 AM
Replies: 10
Posted By LeCutus
I use an 0800 number through RingCentral. I costs about £110 per year and includes 300mins per month.

Lots of good call management options and the ability to redirect to a mobile albeit at an extra...
Forum: Running an IT Services Business October 25th, 2009, 11:26 AM
Replies: 37
Posted By LeCutus
I have been looking at the same sort of technology recently.

Tried using the Zolved system (www.zolved.com) with no real problems. Its also free and based on OpenSource Technology.

Also been...
Forum: Running an IT Services Business October 25th, 2009, 10:52 AM
Replies: 2
Posted By LeCutus
Good afternoon

please forgive me raising a difficult subject as my first post. I have just started a small IT support company and surprisingly been approached to provide support to a local company....
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