Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2022, 08:52 AM
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Replies: 2
Applying permissions did the trick; it is now working as it looks like it should.
Thank you.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 22nd, 2022, 01:07 PM
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Replies: 2
I see the Photo Album in the web interface, but with Firefox, Chrome or Edge, the button does not seem to be functional, as no window opens. Version shows 29.0.0.2.
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 2nd, 2022, 07:19 AM
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Replies: 1
Trying to find a way to record conversations within Ranger that we could find easily even if the issue rears its head in a year, or two or three. Specifically, in this case, the client, via text...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 1st, 2021, 01:39 PM
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Replies: 2
Seems to have done the trick, thank you.
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 1st, 2021, 06:33 AM
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Replies: 2
After the update to 28, I'm not able to use the drop-down box to select an account in the web interface. Choosing the Account Selection, I can select the account, but the account is not shown in the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 16th, 2021, 01:22 PM
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Replies: 2
Looks to be linked now - the sub-asset to the customer is linked to the parent account where I have the MSP account setup. I figured it would be there immediately, but it did not seem so at the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 16th, 2021, 11:48 AM
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Replies: 2
Looking to figure out the best way to keep track of assets for MSP programs. For instance, an account is opened with a SAS service under my company, so I create an asset for it. Now, I want to add...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 25th, 2021, 07:56 AM
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Replies: 4
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 25th, 2021, 07:44 AM
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Replies: 4
Thank you; I did update the field settings in the thick client and it shows on it, but when I go to the web version, the previous label still shows. I logged out and back in, but the previous value...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 25th, 2021, 06:14 AM
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Replies: 4
We have the Warranty Expiration field, but is there a field we can use to create a Replacement date? We are considering requiring our customers to replace equipment every X years and would like to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 25th, 2021, 06:12 AM
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Replies: 3
With the onslaught of 2FA, I'd like to see some fields added to the Password forms, such as:
PIN
Recovery email address/addresses
Recovery phone
Method of recovery
Other suggested fields
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 5th, 2021, 01:29 PM
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Replies: 2
Would like to request a free-flowing note page. I personally use Notepad throughout the day to copy and paste notes into - phone numbers, ideas, calls, conversations. I then save them to my Desktop...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 2nd, 2020, 07:35 AM
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Replies: 1
Where do we modify the address shown at the bottom of the web pages? I've looked where I can find, but cannot find where the address is still the same as our old. It looks like it has been updated...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 30th, 2020, 03:59 PM
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Replies: 27
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 26th, 2020, 04:32 AM
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Replies: 27
Following up again on this. Any word of this? Copying/pasting takes time and leads to mistakes. Any chance of this being discussed? If it has been, can we have a word from the developers/project...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 21st, 2019, 01:33 AM
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Replies: 14
Adding my support to this thread.
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 13th, 2019, 06:11 AM
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Replies: 27
Any word on an evaluation of password export? We've had 3 major releases of the software since my first post and many hours of copying/pasting.
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 4th, 2018, 03:15 PM
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Replies: 1
CommitCRM Web Interface - Message
1053 Operation aborted. Printing to archive file REPQTEQUOTE1 failed.
System Error. Code: 8.
Not enough storage is available to process this command
Click here to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 26th, 2018, 07:20 AM
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Replies: 27
Any word on whether this has been evaluated or not? I have spend hours copying and pasting, when it could be minutes. There easily could be a security level to allow this to authorized individuals...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 10th, 2018, 08:30 PM
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Replies: 27
Would like to touch on this again; had another client asking for passwords, so it was cut and paste time. I'd really like to be able to export my client's information in a timely and efficient...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 27th, 2018, 04:17 PM
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Replies: 1
When attempting to add a product charge to a ticket from the Ticket dropdown, "Create for Ticket . . .", the account field is blank. All else is filled in, Ticket No, Contact, Contract, etc, but the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 19th, 2018, 07:03 AM
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Replies: 27
Has there been any movement on this? Should I put in a feature request? This is becoming more time consuming.
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 3rd, 2018, 07:41 PM
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Replies: 27
Would be nice to have a report, even if it comes with a disclaimer about security, as the passwords actually belong to the customer. Instead of being able to export to a spreadsheet or PDF report,...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 2nd, 2018, 11:55 AM
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Replies: 27
Have a client with 30+ passwords and they would like a list of all of them. Is there any way to run a report so I can just hand it to them? Or will it require copying and pasting from Password...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 8th, 2017, 09:19 AM
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Replies: 3
After filling out charges, whether product or labor and clicking Save, if I forgot to choose a Contract then choose it after the reminder, the Product or Labor charge zeroes out. Not a huge thing,...
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