Forum: RangerMSP Software Discussion Forum (CCRM)
June 9th, 2014, 05:14 AM
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Replies: 29
We would also be happy to pay more if it meant more improvements that were relevant to us (and the majority of those mentioned in the original post would be). A higher annual maintenance fee would...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 1st, 2013, 05:42 PM
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Replies: 2
Thank you.
For our purposes, we arrange the copy process at the actual end of the month so if the batch process set the default contract at the time it is run that would suit us, but I can see that...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 31st, 2013, 05:50 PM
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Replies: 2
Hi,
Not sure if this is something others have mentioned or asked for in the past, but it is something we would definitely like to see implemented.
We have monthly contracts for customers for...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 21st, 2012, 04:23 PM
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Replies: 10
Ahh, well that would explain it. We were trying to add the column but it was already displayed!
Many thanks, and appreciate this feature very much.
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 21st, 2012, 03:04 AM
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Replies: 10
Hi,
Yes, well we did of course try and locate the new field before posting in your forums. Looking at the charges area, when we add/Remove columns there are several available but nothing that appears...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 18th, 2012, 07:34 PM
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Replies: 10
For confirmation, this feature does not seem to have been included in the version 6 release as promised. Is that the case?
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2012, 02:16 AM
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Replies: 4
Thanks for the suggestions. Yes we can build reports that access the DB in a number of ways, but what we were hoping was that the built in report functions would let us create this report so staff...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2012, 12:16 AM
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Replies: 4
We have some contracts for items where we have custom pricing set at the item level.
Ideally we need to be able to produce a report that we can send to the customer listing their custom pricing - ie...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 5th, 2012, 03:09 AM
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Replies: 12
1) Yes
2) 100% of active customers.
3) Yes
4) No, we have to have multiple contracts and constantly monitor that tickets and charges are applied to the right contracts.
5) dissatisfied
6) very...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 29th, 2012, 04:48 AM
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Replies: 10
That would certainly help. If the view of items can be filtered by those with and without a linked invoice this would give us a "queue" of charges that need to be invoiced out, which is what we lack...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 27th, 2012, 01:21 AM
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Replies: 3
Yes we would like this feature also. We only invoice contracts (including all charges attached to a particular contract) or tickets (including all charges attached to a particular ticket) and so a...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 27th, 2012, 01:18 AM
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Replies: 10
In our configuration and use of CommitCRM we issue charges to customers that are billable, but we also record a lot of charges that are set as non-billable (for a variety of reasons).
We also use...
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