Forum: Running an IT Services Business
September 23rd, 2009, 07:46 PM
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Replies: 1
How is everyone tracking the time spent on billable/non-billable time for techs? Currently, we track billable time by tickets completed, or emails of work done & timed spent for a task sent to our...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 6th, 2008, 07:31 PM
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Replies: 1
This is more a business question than a CommitCRM question, but I'll ask it anyhow since it concerns scheduling inCommitCRM.
Our small IT company has grown to now 4 techs. Recently we have been...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 26th, 2008, 01:03 PM
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Replies: 15
We have clients on monthly service contracts (i.e. 8hrs/month). These contracts have a term of one year.
Do we have to create 12 monthly contracts for each of these clients each year, or is there an...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 26th, 2008, 12:50 PM
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Replies: 3
Sherry,
I realize both could be used, but I would like to know which makes more sense to use for a small repair/networking company. As I said, we do not really keep inventory..other than a few small...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 14th, 2008, 10:13 PM
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Replies: 3
What are most users using for hardware and software item type? Inventory or non-inventory? I imagine since most small service companies want to have minimum inventory on-hand non-inventory type...
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