Forum: RangerMSP Software Discussion Forum (CCRM)
October 25th, 2018, 08:59 AM
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Replies: 6
We are on the current version, but it seems that a year later, this has never been fixed.
Al
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 22nd, 2017, 08:41 AM
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Replies: 6
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 20th, 2017, 02:07 PM
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Replies: 6
Well, while I might be able to live with the different report you mention, I have been using my preferred "List of charges" report for several years - selecting to sort by account - without an issue....
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 20th, 2017, 12:52 PM
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Replies: 6
when I run a "list of charges" report and tell it to sort by account (or any other field), it ignores the request and everything is sorted in order of ticket date. I tried it with a custom report I...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 25th, 2016, 01:38 PM
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Replies: 2
ok - makes sense. Thanks...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 25th, 2016, 12:46 PM
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Replies: 2
I have deleted a few tickets and they continue to show up in reports (like List of Charges), but with no ticket number. How do I clean this up and is there a better way to get rid of tickets that...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 2nd, 2013, 09:22 AM
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Replies: 2
Never mind - I figured out I have to add the field as a DBmemo field type...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 2nd, 2013, 09:04 AM
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Replies: 2
I have created a custom report based on the Charges-Account Charges reports. All I have done is add the Charges - Ticket Resolution Description field to the report. The field does display, but it...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 30th, 2013, 08:09 PM
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Replies: 7
OK, that got me past that issue. I agreed to let the link access the QB file anytime and then I got this message pop up:
An error occurred in Quickbooks.
Message received from Quickbooks:
Status...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 30th, 2013, 01:13 PM
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Replies: 7
Did not help. I tried everything in that article to no avail...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 30th, 2013, 11:40 AM
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Replies: 7
I have already tried that - same issue...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 30th, 2013, 10:11 AM
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Replies: 7
Ruuning the setup wizard, I get to the screen where it tells me to open Quickbooks company file in single user mode. I do that, come back and click <next> and get this message:
Quickbooks can't...
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