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Forum: RangerMSP Software Discussion Forum (CCRM) August 18th, 2016, 06:44 AM
Replies: 10
Posted By sanstech
I would like to create a book for each of my clients which provides information, logins and passwords and brief data about their network.

Can I do this with Commitcrm?
Forum: RangerMSP Software Discussion Forum (CCRM) July 16th, 2013, 06:39 PM
Replies: 2
Posted By sanstech
Thank you that did the trick
Forum: Running an IT Services Business July 15th, 2013, 05:57 PM
Replies: 2
Posted By sanstech
I bought into Kaseya as a RMM, It was expensive to get started, the monthly maintenance expensive & lots of scripting. It does have alot of expandability. I found the monthly cost, overhead of a SQL...
Forum: RangerMSP Software Discussion Forum (CCRM) July 15th, 2013, 05:15 PM
Replies: 2
Posted By sanstech
I use GFIMax and use the connector. One customer has several sites. How can I get the autotickets to create a single ticket for all three sites?.
Forum: RangerMSP Software Discussion Forum (CCRM) March 1st, 2012, 06:55 AM
Replies: 3
Posted By sanstech
Hi Dina,

Resolved the issue, Site not correct. Fixed now getting more tickets than I can handle. Any way to combing tickets of a single PC to a single ticket for any type of time frame?

Thanks
John
Forum: RangerMSP Software Discussion Forum (CCRM) February 27th, 2012, 02:20 PM
Replies: 3
Posted By sanstech
Just purchased the upgrade for GFI RMM connection. I was able to get the service installed. From here I was expecting to see new cmt files building, but nothing seems to happen. Did I mis-read the...
Forum: RangerMSP Software Discussion Forum (CCRM) January 9th, 2012, 09:03 PM
Replies: 1
Posted By sanstech
Can I setup a block ticket contract that expires each month and restarts the next month? How can I automatically renew each month?
Forum: RangerMSP Software Discussion Forum (CCRM) October 17th, 2011, 08:27 AM
Replies: 1
Posted By sanstech
Hi

I do Sub Contracting for serveral company, whereas I service their clients and invoice them a discounted rate. I prefer to keep the end users account separate so I can develope a history. I also...
Forum: RangerMSP Software Discussion Forum (CCRM) October 17th, 2011, 08:20 AM
Replies: 2
Posted By sanstech
Cool - Thanks
Forum: RangerMSP Software Discussion Forum (CCRM) October 13th, 2011, 08:11 AM
Replies: 2
Posted By sanstech
When I enter work done on a ticket using Charges, then complete the ticket, I message "Not entered Resolution Description - Continue?". What does this mean ? Am I not entering in the correct...
Forum: RangerMSP Software Discussion Forum (CCRM) October 5th, 2011, 01:12 PM
Replies: 5
Posted By sanstech
Has there been a solution to this question?
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