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Search: Posts Made By: KarinC
Forum: RangerMSP Software Discussion Forum (CCRM) June 22nd, 2017, 01:03 AM
Replies: 10
Posted By KarinC
Hi This is happening with all quotes for one of my Colleagues but the other 2 of us are not having any issue. We were and it suddenly went away but we didn't change any thing....
We are only using 1...
Forum: RangerMSP Software Discussion Forum (CCRM) June 22nd, 2017, 12:26 AM
Replies: 1
Posted By KarinC
Hi

I am having an issue where the technicians could select the wrong hardware code when enter the item product into a ticket ( and therefore bill incorrectly) is there an option to be able to scan...
Forum: RangerMSP Software Discussion Forum (CCRM) June 20th, 2017, 11:39 PM
Replies: 10
Posted By KarinC
It is strange because my colleagues is not working......
Forum: RangerMSP Software Discussion Forum (CCRM) June 20th, 2017, 08:29 AM
Replies: 10
Posted By KarinC
Hi again - I have gone back into quotes now and where it was not working 10 minutes ago, now it is!!! Ghosts!!
Forum: RangerMSP Software Discussion Forum (CCRM) June 20th, 2017, 08:15 AM
Replies: 10
Posted By KarinC
Hi

Its not working, I have an email address and it is not pulling through into the email in outlook- I have to enter it manually
Forum: RangerMSP Software Discussion Forum (CCRM) June 20th, 2017, 07:52 AM
Replies: 5
Posted By KarinC
Hi has the option to be able to use the Signature that we set up in outlook been changed? I would like to use my outlook Signature as it contains logos and branding.
Thanks
Forum: RangerMSP Software Discussion Forum (CCRM) June 15th, 2017, 12:04 AM
Replies: 10
Posted By KarinC
Hi
Is there a way to have the email address automatically populated when you use the email pdf function in Quotes? It should pull the email address from the account the quote is for.
thanks
Forum: RangerMSP Software Discussion Forum (CCRM) June 12th, 2017, 01:05 AM
Replies: 3
Posted By KarinC
Hi

I don't understand - why would it not have access sometimes and other times it does?
What would be blocking access intermittently?
If I use the sync utility are you saying I need to run this...
Forum: RangerMSP Software Discussion Forum (CCRM) June 9th, 2017, 07:29 AM
Replies: 3
Posted By KarinC
Hi
When we are trying to Sync data for other users between CommitCRM and outlook we keep getting an error, sometimes it happens for a user and sometimes it doesn't. Can you tell me what the error...
Forum: RangerMSP Software Discussion Forum (CCRM) June 6th, 2017, 08:34 AM
Replies: 3
Posted By KarinC
Hi, I now have CommitCRM15, how do I create a quote from an opportunity?
Forum: RangerMSP Software Discussion Forum (CCRM) May 24th, 2017, 05:07 AM
Replies: 1
Posted By KarinC
Hi
We are having an issue where the reply's to tickets via email are not posting in the Ticket history thread.
What process should I be following to make sure the email reply appears in the...
Forum: RangerMSP Software Discussion Forum (CCRM) May 24th, 2017, 03:56 AM
Replies: 4
Posted By KarinC
Hi
We are having an issue where the reply's to tickets via email are not posting in the Ticket history thread.
What process should I be following to make sure the email reply appears in the ticket?
Forum: RangerMSP Software Discussion Forum (CCRM) May 3rd, 2017, 08:14 AM
Replies: 6
Posted By KarinC
Hi , If I have populated field 1 in CommitCRM Items, then I do a Synchronise of items from QuickBooks to CommitCRM, will my Field 1 data be wiped out?
Forum: RangerMSP Software Discussion Forum (CCRM) March 29th, 2017, 01:48 AM
Replies: 1
Posted By KarinC
Good day

Is there a way of attaching a default expense to an account.? We have standard call out rates depending on distance travelled. i.e Zone 1 = 0-10km, zone 2 = 11-20km
We want to default the...
Forum: RangerMSP Software Discussion Forum (CCRM) March 10th, 2017, 01:43 AM
Replies: 4
Posted By KarinC
HI, has this feature to have emails/popus sent when sla is breached been added since this post in 2015?
Forum: RangerMSP Software Discussion Forum (CCRM) December 21st, 2016, 10:30 PM
Replies: 17
Posted By KarinC
It is the Browser for Android - easyelife :)
Forum: RangerMSP Software Discussion Forum (CCRM) December 20th, 2016, 06:59 AM
Replies: 17
Posted By KarinC
Just strange that Chrome works on my mobile and not on my Tablet. Both Android Samsung. But glad I found a browser that does. :)
Forum: RangerMSP Software Discussion Forum (CCRM) December 20th, 2016, 02:53 AM
Replies: 17
Posted By KarinC
I found an android browser that works - although if you get the scroll bar then you do not have the option of typing in a code at all. :p
Forum: RangerMSP Software Discussion Forum (CCRM) December 19th, 2016, 10:45 PM
Replies: 17
Posted By KarinC
I see it in Compact mode (although I did try changing it to the desktop mode but that didn't make a difference)
I also tried downloading and using Firefox but that also didn't help.

I am testing on...
Forum: RangerMSP Software Discussion Forum (CCRM) December 19th, 2016, 07:29 AM
Replies: 17
Posted By KarinC
Well my Tablet is an Android 6, chrome browser is version 55.0.2883.91 and the scroll bar does not work in CommitCRM - but it does work in other sites like Kulula

My phone is a Samsung - android...
Forum: RangerMSP Software Discussion Forum (CCRM) December 19th, 2016, 06:08 AM
Replies: 17
Posted By KarinC
Hi

I am using the latest Chrome version on an Android device and I am not getting the scroll bar.
What device/browser is in your screen shot?
Forum: RangerMSP Software Discussion Forum (CCRM) December 15th, 2016, 03:04 AM
Replies: 17
Posted By KarinC
I have been testing the scroll bar problem in other sites on the Device (android) and sites like Kulula seem to have no issue with scrolling through drop down lists when I browse on the device. Is...
Forum: RangerMSP Software Discussion Forum (CCRM) December 15th, 2016, 12:31 AM
Replies: 17
Posted By KarinC
Thanks I will check out the changing of the 'Item sort'.
Unfortunately the list doesn't scroll down with my finger either. It is really Frustrating working in that screen as the 'keyboard' keeps...
Forum: RangerMSP Software Discussion Forum (CCRM) December 14th, 2016, 06:30 AM
Replies: 17
Posted By KarinC
Hi

the list of items only displays the top 8 items in the list. On the PC there is a scroll bar doan the side of the list so that you can scroll trough all your items but this scroll bar is missing...
Forum: RangerMSP Software Discussion Forum (CCRM) December 14th, 2016, 03:35 AM
Replies: 17
Posted By KarinC
Hi again

When I am using the portal on a device, to add charges the scroll bar does not appear for the list of items. I have to start typing in the item code to find it - this is a problem - please...
Showing results 1 to 25 of 44

 

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