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Search: Posts Made By: sudogreg
Forum: RangerMSP Software Discussion Forum (CCRM) September 4th, 2014, 09:02 AM
Replies: 4
Posted By sudogreg
when we did this, we had to create an invoice from CommitCRM to qb, change that invoice template in qb to the one we wanted on that invoice and save\close the invoice. from then on CommitCRM created...
Forum: RangerMSP Software Discussion Forum (CCRM) May 13th, 2014, 10:20 AM
Replies: 29
Posted By sudogreg
@lpopejoy
@rfbalmer

I'm on the same page with you guys - we are always looking at streamlining workflow and have similar needs. Often times we get frustrated to the point of looking at other...
Forum: RangerMSP Software Discussion Forum (CCRM) May 8th, 2014, 08:16 AM
Replies: 10
Posted By sudogreg
is there any other way - we do not use active \ inactive
Forum: RangerMSP Software Discussion Forum (CCRM) May 8th, 2014, 07:46 AM
Replies: 10
Posted By sudogreg
that is what we are finding, and i understand that but it is really not useful as it is - we have used commit since 2009 and we have a TON of clients, which makes that list too large to manage. we...
Forum: RangerMSP Software Discussion Forum (CCRM) May 7th, 2014, 11:10 AM
Replies: 10
Posted By sudogreg
a report with a "Show accounts with no history notes since: 4/1/2014 is 73 pages; while a report with a "Show accounts with no history notes since: 1/1/2011 is 6 pages

I only want to see accounts...
Forum: RangerMSP Software Discussion Forum (CCRM) May 7th, 2014, 10:14 AM
Replies: 10
Posted By sudogreg
that "Since" date seems to be the up to date, not the as far back as date - ran that and its still showing 2010-2012 stuff, we just want to see 2013
Forum: RangerMSP Software Discussion Forum (CCRM) May 7th, 2014, 09:43 AM
Replies: 10
Posted By sudogreg
We are looking for a report that can run, just like the accounts with no recent activity, but with a starting date - currently when i run the report for example say prior to january 1, 2014, it will...
Forum: RangerMSP Software Discussion Forum (CCRM) April 3rd, 2014, 08:36 PM
Replies: 57
Posted By sudogreg
im gaining interest here as well -
Forum: RangerMSP Software Discussion Forum (CCRM) November 26th, 2013, 01:00 PM
Replies: 12
Posted By sudogreg
now here is one that works just fine, why do some work and others dont?
http://i.imgur.com/0wdpY67.png
Forum: RangerMSP Software Discussion Forum (CCRM) November 26th, 2013, 12:29 PM
Replies: 12
Posted By sudogreg
tested and getting same result as before.
Forum: RangerMSP Software Discussion Forum (CCRM) November 26th, 2013, 12:04 PM
Replies: 12
Posted By sudogreg
went through and verified that the default domain and even created a new remotedomain as and set it to false as well. will test shortly.
Forum: RangerMSP Software Discussion Forum (CCRM) November 26th, 2013, 11:50 AM
Replies: 12
Posted By sudogreg
ok, checked this part - our support@ email address is snipped below
http://i.imgur.com/mXaeeJl.png
Forum: RangerMSP Software Discussion Forum (CCRM) November 26th, 2013, 10:11 AM
Replies: 12
Posted By sudogreg
and here is one that worked properly.
http://i.imgur.com/SAzJODA.png
Forum: RangerMSP Software Discussion Forum (CCRM) November 26th, 2013, 10:10 AM
Replies: 12
Posted By sudogreg
here is a sample of what we get in the ticket preview window
http://i.imgur.com/aSLQCcY.png
Forum: RangerMSP Software Discussion Forum (CCRM) November 26th, 2013, 10:06 AM
Replies: 12
Posted By sudogreg
not sure i understand the first question about show original.

removing the header - not possible since most of the forwards are done from our cell phones. what we do is as soon as we get an email...
Forum: RangerMSP Software Discussion Forum (CCRM) November 26th, 2013, 07:51 AM
Replies: 12
Posted By sudogreg
we have setup the forward email to our support email as client="client name" and it created the ticket in the clients name, for about 20% of our tickets that get entered go in 100% correctly with the...
Forum: Running an IT Services Business November 14th, 2013, 09:13 AM
Replies: 11
Posted By sudogreg
fabs autobackup
Forum: RangerMSP Software Discussion Forum (CCRM) September 30th, 2013, 11:18 AM
Replies: 11
Posted By sudogreg
same here...
Forum: RangerMSP Software Discussion Forum (CCRM) September 24th, 2013, 11:41 AM
Replies: 6
Posted By sudogreg
i would be curious as to what this system was called...
Forum: RangerMSP Software Discussion Forum (CCRM) July 24th, 2013, 08:29 AM
Replies: 11
Posted By sudogreg
pops1000uk we are also working on this - we use wordpress and CommitCRM with all the add-ons and interlink - have you had any luck getting this to work?
Forum: RangerMSP Software Discussion Forum (CCRM) July 16th, 2013, 03:12 PM
Replies: 2
Posted By sudogreg
using IIS we were able to relay without using stunnel
Forum: RangerMSP Software Discussion Forum (CCRM) June 18th, 2013, 11:18 AM
Replies: 1
Posted By sudogreg
it seems when sending to a gmail address from commit, the html code gets stripped. i am reading that google has specific rules with regard to what it allows, does anyone else have an idea on how to...
Forum: RangerMSP Software Discussion Forum (CCRM) December 20th, 2012, 09:55 AM
Replies: 7
Posted By sudogreg
what was the root of the problem?
Forum: RangerMSP Software Discussion Forum (CCRM) December 19th, 2012, 10:46 AM
Replies: 24
Posted By sudogreg
that makes sense actually - we are in the 9000's now so we are very close to hitting 10k
Forum: RangerMSP Software Discussion Forum (CCRM) December 19th, 2012, 10:09 AM
Replies: 24
Posted By sudogreg
Commit, the user-base here understands how it works now - but we are (from what i see, overwhelmingly) requesting that it would be globally beneficial to have the number increment (in a future...
Showing results 1 to 25 of 98

 

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