Forum: RangerMSP Software Discussion Forum (CCRM)
September 13th, 2016, 08:56 AM
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Replies: 2
Love the upgrade - and the Linked Tickets is especially valuable.
I will put my 2c in for the design - the flat colors do make it more difficult to see. Bold on Tabs that have data, for instance....
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 20th, 2016, 02:30 PM
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Replies: 10
+1 for SI Portal - great product
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 16th, 2016, 04:38 PM
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Replies: 15
Good to know, and makes sense. If you're willing to share any of your config sheets and such let me know. I know you've been with SI Portal for quite a while and I am sure have built up a good...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 16th, 2016, 04:32 PM
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Replies: 15
Am using CommitCRM RMM, have all the devices in Assets in Commit. Looks like the SI Portal Commit integration only works for Accounts and primary contacts. If it pulled in Assets too that would be...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 16th, 2016, 04:26 PM
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Replies: 15
Thanks Luke.
Hey do you use MaxFocus/GFI? Thinking of importing devices from there.
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 16th, 2016, 04:15 PM
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Replies: 15
Hi Luke,
Alex helped me and we're good. Question: should the import also get secondary contacts? Does it do that on your setup?
thanks - tg
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 16th, 2016, 01:00 PM
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Replies: 15
Cleaned it all up and still get 'Not Authenticated'. Stumped.
Luke, is your base URL this:
https://yourportal.company.com/API/?
or a longer one?
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 16th, 2016, 11:41 AM
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Replies: 15
One more message on this - I may have an internal DNS issue here. I'll report back. Thanks again -
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 16th, 2016, 11:13 AM
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Replies: 15
Luke - also - yes, I have my encryption key in there. Thanks - TG
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 16th, 2016, 10:53 AM
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Replies: 15
Hi Luke, thanks so much for the response.
If I use https://yourportal.company.com/API/? for the Base URL I get a 'Not Authenticated', on a browser where I am logged in to my SI Portal.
I have...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 16th, 2016, 03:06 AM
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Replies: 15
I am a new owner of the premise version of SI Portal, and I sure can't get the integration to work with CommitCRM to bring over our current Accounts. Any tricks anyone can pass along?
Luke, I know...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 29th, 2016, 07:27 AM
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Replies: 2
Thanks, thought that may be the case. Problem still shows up with full Admin rights, but I may have a DNS issue or some other problem here. Now that I've messed with it some more I don't think it's a...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 28th, 2016, 03:15 PM
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Replies: 2
Hello - we run CommitCRM version 10.0.0.4 on a terminal server. It's worked all along, but created some new users - same rights as others - and get an error:
+++++
CommitCRM version mismatch was...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 16th, 2016, 03:57 PM
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Replies: 22
Hello,
- Is #6 above available? I didn't see it on your web site
- Any plan/progress on a CRM improvement add-on?
Thanks -
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 15th, 2015, 12:32 PM
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Replies: 10
We've been on v9 since a late beta and it's quite stable. No problems at all.
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 21st, 2015, 02:09 PM
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Replies: 13
Luke, do you use the premise or cloud version of this IT Portal?
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 7th, 2015, 12:39 AM
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Replies: 1
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 6th, 2015, 02:49 PM
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Replies: 1
Help!!
Trying to set up GFI Linking
Continually getting:
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Managing the external links requires the presence of the external application data file which is
stored on your server and is...
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