Forum: Running an IT Services Business
August 18th, 2011, 12:19 PM
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Replies: 26
@swallservices - I did not know that. Seems like a pretty poor way to run a service. Thanks for the heads up! I have been very happy with Nine Technology. They may be worth checking out, great...
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Forum: Running an IT Services Business
July 14th, 2011, 11:35 PM
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Replies: 2
I just wrote a blog post about this the other day, http://www.bradkendall.ca/pricing-managed-services/
Brad Kendall
www.bradkendall.ca
brad@bradkendall.ca
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Forum: Running an IT Services Business
April 14th, 2011, 09:33 PM
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Replies: 10
You are welcome. I love to be helpful.
Brad Kendall
www.bradkendall.ca
brad@bradkendall.ca
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Forum: Running an IT Services Business
April 14th, 2011, 08:29 AM
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Replies: 10
We sell Wifi as a Service using open mesh (http://www.open-mesh.com/) wireless mesh technology. We focus on the hospitality industry so we sell wireless services for $3.00 / month / room. We bill...
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Forum: Running an IT Services Business
April 13th, 2011, 10:30 AM
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Replies: 10
A few that come to my mind:
Application / VPS hosting
Printer Consumables (just in time delivery)
Wireless as a Service
VOIP Trunks
Energy Auditing
Daily Network Health Checks (for break/fix...
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Forum: Running an IT Services Business
January 26th, 2011, 03:51 PM
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Replies: 35
I have heard a lot of good things about MW2011 as of late and I actually have a demo arranged for Friday! It is nice to have so many options, isn't it?
Brad Kendall
www.bradkendall.ca...
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Forum: Running an IT Services Business
January 15th, 2011, 05:48 PM
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Replies: 10
I would second what Mike says. Have a look at this link for more information http://www.cyberciti.biz/tips/raid5-vs-raid-10-safety-performance.html
Brad Kendall
www.bradkendall.ca...
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Forum: Running an IT Services Business
January 5th, 2011, 01:41 AM
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Replies: 5
@natrat - Can you actually compete with big-name vendors on price or do you sell quality and service with your white boxes? I stopped building white box computers around 4 years ago when I realized...
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Forum: Running an IT Services Business
January 5th, 2011, 01:38 AM
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Replies: 32
I don't want to sound like a broken record, but you can "rent" terminal server license and hosting for very little per month.
Brad Kendall
www.bradkendall.ca
brad@bradkendall.ca
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Forum: Running an IT Services Business
January 5th, 2011, 01:35 AM
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Replies: 11
We use Panda Cloud Protection http://cloudprotection.pandasecurity.com/what/index.php and it has worked very well for us. It is really easy to manage, great support and sales staff and very light...
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Forum: Running an IT Services Business
December 16th, 2010, 08:41 PM
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Replies: 35
Great stuff Jim! I would love more information on your Interlink app.
Brad Kendall
www.bradkendall.ca
bkendall@ccrtech.ca
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Forum: Running an IT Services Business
December 8th, 2010, 12:03 AM
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Replies: 2
This book (http://www.amazon.com/gp/product/0978894308?ie=UTF8&tag=bradkendallca-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=0978894308) has excellent information on pricing managed...
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Forum: Running an IT Services Business
December 7th, 2010, 11:52 PM
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Replies: 35
I wrote a blog post comparing Labtech and GFI Max if anybody is interested: http://bradkendall.ca/?p=321
Brad Kendall
www.bradkendall.ca
bkendall@ccrtech.ca
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Forum: Running an IT Services Business
December 1st, 2010, 02:29 AM
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Replies: 32
We access it using terminal services. With something like the 2x application server http://www.2x.com/applicationserver/, it is just like CommitCRM is installed locally.
Brad...
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Forum: Running an IT Services Business
November 27th, 2010, 03:56 PM
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Replies: 32
I am a little late to the conversation but we host our CommitCRM server on an Infinitely Virtual server. It costs about $12.00 / month and lets us access CommitCRM from anywhere.
Brad Kendall...
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Forum: Running an IT Services Business
November 27th, 2010, 03:54 PM
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Replies: 5
I sell Lenovo and a few HP systems. They have a great partner support team, lots of incentive programs and really reliable - well priced computers.
Brad Kendall
www.bradkendall.ca...
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Forum: Running an IT Services Business
November 27th, 2010, 03:52 PM
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Replies: 35
@MachTen - No problem, glad to help. Don't hesitate to contact me if you have any more questions.
@I-Netcs - I like cynicism, it helps me think clearer. There is nothing wrong with a debate!
As...
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Forum: Running an IT Services Business
November 14th, 2010, 03:53 PM
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Replies: 35
I am starting to use GFI more and more because it is easier to use. It is easier to access, easier to setup, easier to train technicians, and the reporting is easy and hassle free.
I know Labtech...
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Forum: Running an IT Services Business
November 10th, 2010, 01:06 PM
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Replies: 35
We host our Labtech server with infinitely virtual http://www.infinitelyvirtual.com for ~$12.00 / month. We also host CommitCRM on the same server.
Brad Kendall
www.bradkendall.ca...
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Forum: Running an IT Services Business
October 30th, 2010, 03:55 PM
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Replies: 35
We use both Labtech and GFI. I tend to be leaning to GFI more and more everyday. I like the simplicity of GFI and the fact that is a hosted service. I tend to avoid any company that uses high...
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Forum: Running an IT Services Business
October 29th, 2010, 05:32 PM
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Replies: 26
Shadow Protect also has an MSP model. You can sell the software on a subscription basis. This lowers the entry cost for your clients as well as creates another source of recurring revenue. More...
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Forum: Running an IT Services Business
October 29th, 2010, 05:25 PM
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Replies: 0
Hello Everybody,
I am just interested in what alternate revenue sources you guys use? Apart from our Core Services, we also have a lot of alternate revenue sources like:
Network Monitoring
Managed...
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Forum: Running an IT Services Business
October 29th, 2010, 02:52 PM
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Replies: 35
Dealing with the people at Kaseya was one of the worst experiences I have had. I don't know if I just had a bad salesperson assigned to me but they would constantly badger us. Even after we told...
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Forum: Running an IT Services Business
October 29th, 2010, 01:02 PM
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Replies: 12
No problem, that book changed my business and my way of thinking dramatically. I am planning on doing an overview of the Guide to a successful managed services practice and a few other really books...
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Forum: Running an IT Services Business
October 25th, 2010, 07:24 PM
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Replies: 26
Symform cloud backup is a very interesting concept and works well for a lot of clients. It allows you to backup a lot of data for cheap!
Brad Kendall
www.bradkendall.ca
bkendall@ccrtech.ca
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