Forum: RangerMSP Software Discussion Forum (CCRM)
June 22nd, 2015, 04:20 PM
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Replies: 21
Long time CommitCRM & Ncentral user here.
2 or 3 times I have started to spend the time to work on integration and then always stopped. It has not been a major thing for the way we operate but it is...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 1st, 2013, 01:46 PM
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Replies: 6
Ipopejoy, we were hoping for the option. If we have to cleanup ticket descriptions it would be easier to just modify a single subject line if the customer didn't already get it right, rather than...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 31st, 2013, 12:44 PM
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Replies: 6
Of course, we consider it important as well, but as the email is added to the ticket we can reference it that way and keep descriptions small and neat, especially if a customer forwards us a chain of...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 30th, 2013, 04:07 PM
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Replies: 3
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 30th, 2013, 03:56 PM
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Replies: 6
Hi guys,
Quite a big one for us. We use the email to ticket connector heavily, but we require the ticket description to only be the subject of the email, not the subject and the body of the...
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