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Forum: RangerMSP Software Discussion Forum (CCRM)

March 2nd, 2022, 11:45 AM

Replies: 3

Automatic Ticket Completion or Close

Posted By zach.dundore

Is it even possible to auto close tickets based on a specific criteria? I don't need the system to understand the connection between the old and new tickets. If we could run something that would...

Forum: RangerMSP Software Discussion Forum (CCRM)

March 2nd, 2022, 10:37 AM

Replies: 3

Automatic Ticket Completion or Close

Posted By zach.dundore

We currently use RangerMSP to create tickets on a schedule for weekly/monthly/quarterly/yearly tasks. These tickets will auto generate regardless if the previous ticket is still open. I am wondering...

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