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Search: Posts Made By: PCClosure
Forum: Running an IT Services Business February 21st, 2017, 12:05 PM
Replies: 16
Posted By PCClosure
We are using GFI (now solarwinds MSP) and are not happy. id love to find something else out there.
Forum: Running an IT Services Business January 12th, 2017, 09:29 AM
Replies: 0
Posted By PCClosure
This is the first time for us doing a project like this, and just kind of looking for some insight on what others would charge for this kind of project.

Our client is under going a name change....
Forum: RangerMSP Software Discussion Forum (CCRM) January 10th, 2017, 07:43 PM
Replies: 3
Posted By PCClosure
We have searched high and low for the solution, but nothing is working - I want one of my techs to email the email account we setup for the support email for CommitCRM and have it create a ticket via...
Forum: Reports October 31st, 2016, 09:16 AM
Replies: 1
Posted By PCClosure
I am trying to figure out how to build a custom report and any help would be appreciated! here is what i am trying to accomplish....

We pay our employees a commission based on the previous weeks...
Forum: Running an IT Services Business September 20th, 2016, 11:25 AM
Replies: 1
Posted By PCClosure
We are looking to hire our first sales person. im looking for some insight on how some other companies structure their compensation package. i know you get what you pay for essentially, but would...
Forum: Running an IT Services Business September 9th, 2016, 07:41 AM
Replies: 8
Posted By PCClosure
i will chime in about SC as well. weve been using screen connect since LogMeIn started charging about 2 years back. we wont look elsewhere! Screen Connect is a great remote access tool. although the...
Forum: RangerMSP Software Discussion Forum (CCRM) April 11th, 2016, 02:41 PM
Replies: 1
Posted By PCClosure
Anything on the roadmap to include a payment gateway integration for paying invoices online through the customer portal?
Forum: RangerMSP Software Discussion Forum (CCRM) April 7th, 2016, 12:38 PM
Replies: 2
Posted By PCClosure
Perfect! Thank you!
Forum: RangerMSP Software Discussion Forum (CCRM) April 7th, 2016, 10:42 AM
Replies: 2
Posted By PCClosure
We use a custom port, 8080 for the weblinks, but when the emails go out with the weblink for customers, it only has the hostname, and doesnt include the :8080. where can i change this setting so it...
Forum: RangerMSP Software Discussion Forum (CCRM) October 28th, 2015, 02:48 PM
Replies: 2
Posted By PCClosure
Is it in the roadmap for commitcrm to be integrated with Active Directory and offer an SSO option?
Forum: RangerMSP Software Discussion Forum (CCRM) October 22nd, 2015, 01:25 PM
Replies: 0
Posted By PCClosure
Has anyone been able to somehow integrate quickbooks invoices to CommitCRM customer web portal and also allow an option to pay the invoice online?
Forum: RangerMSP Software Discussion Forum (CCRM) October 21st, 2015, 01:30 PM
Replies: 2
Posted By PCClosure
We deal with a lot of property management companies with different locations. How would we setup our accounts so that when somone from location xyz with email 123@abc.com sends a support email, it...
Forum: RangerMSP Software Discussion Forum (CCRM) October 21st, 2015, 01:28 PM
Replies: 3
Posted By PCClosure
THanks for the insight guys! I think we are just going to go with the simple web form now
Forum: RangerMSP Software Discussion Forum (CCRM) October 15th, 2015, 02:35 PM
Replies: 3
Posted By PCClosure
We have a lot of clients that have staff come and go often. having them log in to the customer portal to submit a ticket online doesnt always work as it should, becuase they spend too much time...
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