RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > Search Forums
Search Today's Posts Mark Forums Read

Showing results 1 to 25 of 150
Search took 0.03 seconds.
Search: Posts Made By: AN-Tech
Forum: RangerMSP Software Discussion Forum (CCRM) November 2nd, 2022, 10:41 AM
Replies: 3
Posted By AN-Tech
I am open to other suggestions but telling a customer that they have to use a specific email address when sending to us isn't preferred and it's a pain for us to create multiple contacts for...
Forum: RangerMSP Software Discussion Forum (CCRM) November 2nd, 2022, 09:19 AM
Replies: 3
Posted By AN-Tech
Can you tell me where things are at with having the ability to put multiple email addresses on the contacts for our customers? We are running into more and more companies who utilize multiple...
Forum: RangerMSP Software Discussion Forum (CCRM) August 24th, 2022, 09:26 AM
Replies: 17
Posted By AN-Tech
We're 5 weeks away from not being able to use Ranger for our ticketing system. When are we going to be able to get to testing an update that works with modern authentication?
Forum: RangerMSP Software Discussion Forum (CCRM) August 5th, 2022, 12:19 PM
Replies: 7
Posted By AN-Tech
In case it helps anyone else. Looking at the Admin Center under Settings\Org Settings\Modern Authentication showed Basic Authentication was enabled for POP3 even though Ranger wasn't working. Using...
Forum: RangerMSP Software Discussion Forum (CCRM) August 5th, 2022, 11:13 AM
Replies: 7
Posted By AN-Tech
Unfortunately re-enabling it doesn't work as it still shows enabled. Also disabling, waiting a bit, and re-enabling does not work either. We are currently stuck. Have others reported this as...
Forum: RangerMSP Software Discussion Forum (CCRM) August 5th, 2022, 10:33 AM
Replies: 7
Posted By AN-Tech
Anyone else start to get this message from Ranger and have it not able to pull in new email recently?

I suspect this is related to Microsoft disabling Basic Authentication or App Passwords again...
Forum: RangerMSP Software Discussion Forum (CCRM) August 5th, 2022, 10:28 AM
Replies: 17
Posted By AN-Tech
Can we get an update on where things are at with Modern Authentication? We are less then two months away from Microsoft enforcing this and need to have enough time for testing beforehand. If this...
Forum: RangerMSP Software Discussion Forum (CCRM) August 5th, 2022, 08:47 AM
Replies: 10
Posted By AN-Tech
At the very least it would be very helpful to be able to use TAB.
Forum: RangerMSP Software Discussion Forum (CCRM) June 7th, 2022, 07:50 AM
Replies: 17
Posted By AN-Tech
Support, where are things at with starting to support Modern Authentication? We've been asking for this for over 2 years now because Microsoft has given us the warning that basic authentication is...
Forum: RangerMSP Software Discussion Forum (CCRM) June 7th, 2022, 07:44 AM
Replies: 4
Posted By AN-Tech
If we are looking at integrations with password managers I would say that Lastpass, Keeper, and IT Glue are pretty industry standard for MSP's.
Forum: RangerMSP Software Discussion Forum (CCRM) September 27th, 2021, 02:35 PM
Replies: 17
Posted By AN-Tech
So can we be confident that Modern Auth will be functional before the end of the year? I would imagine the RangerMSP users don't want to gamble on not being in the group of randomly picked tenants.
Forum: RangerMSP Software Discussion Forum (CCRM) September 27th, 2021, 12:43 PM
Replies: 17
Posted By AN-Tech
We received an email from Microsoft last week containing the following.....

Today, we are announcing that we are restarting the program to end the use of Basic Auth in Exchange Online. Beginning...
Forum: RangerMSP Software Discussion Forum (CCRM) September 24th, 2021, 01:13 PM
Replies: 17
Posted By AN-Tech
Can you tell me where things are at with supporting Microsoft 365 Modern Authentication? We just received word that Microsoft is once again going to be starting the program to disable Basic...
Forum: RangerMSP Software Discussion Forum (CCRM) June 7th, 2021, 08:55 AM
Replies: 3
Posted By AN-Tech
Isn't the notes field plain text and available for viewing?
Forum: RangerMSP Software Discussion Forum (CCRM) November 30th, 2020, 05:47 PM
Replies: 2
Posted By AN-Tech
I'm not sure how others feel but I wouldn't allow a 3rd party access to our system. Way too many security risks to allow something like that. I would much rather see something development time come...
Forum: RangerMSP Software Discussion Forum (CCRM) March 2nd, 2020, 08:27 PM
Replies: 9
Posted By AN-Tech
This should have already been addressed. The deadline is Oct 13th for the typical Office 365 user. If you are a Microsoft Partner or a CSP the deadline was last week or you are in breach of your...
Forum: RangerMSP Software Discussion Forum (CCRM) March 2nd, 2020, 12:56 PM
Replies: 2
Posted By AN-Tech
So here is what I have gotten so far.

Microsoft announced an important update regarding these mandatory partner security requirements. Effective February 29, 2020, Azure Active Directory "baseline"...
Forum: RangerMSP Software Discussion Forum (CCRM) March 2nd, 2020, 08:36 AM
Replies: 2
Posted By AN-Tech
With the requirement by Microsoft to implement new security policies we have turned on MFA for the account that is used by the Email Connector. Since CommitCRM wouldn't be able to do anything with...
Forum: RangerMSP Software Discussion Forum (CCRM) January 28th, 2020, 08:36 AM
Replies: 12
Posted By AN-Tech
This is one of the reasons that I do not sync contacts to Outlook. It's an instance of a minor thing that makes a potentially useful feature of CommitCRM unusable.
Forum: RangerMSP Software Discussion Forum (CCRM) January 20th, 2020, 06:15 PM
Replies: 10
Posted By AN-Tech
Not really sure why this is a difficult feature to add. I'm really shocked that at least 8 years have gone by without this being implemented. I have to think there are allot of people who would...
Forum: RangerMSP Software Discussion Forum (CCRM) January 20th, 2020, 02:33 PM
Replies: 2
Posted By AN-Tech
If this gets implemented please have the ability to set a default for what to show.

Thanks
Forum: RangerMSP Software Discussion Forum (CCRM) January 20th, 2020, 12:52 PM
Replies: 2
Posted By AN-Tech
We use the Accounts documents tab to attach web pages and documents related to the accounts we have in CommitCRM. I am running into an issue where the tab has become much less useful because it is...
Forum: RangerMSP Software Discussion Forum (CCRM) January 2nd, 2020, 10:26 AM
Replies: 3
Posted By AN-Tech
I too fell into this issue. Is there a way that we can batch add future periods to contracts so we don't have to do them one by one?

Also since we missed the automatic Auto complete & renew function...
Forum: RangerMSP Software Discussion Forum (CCRM) December 9th, 2019, 12:09 PM
Replies: 13
Posted By AN-Tech
My concern is that doing 2FA through email is far less secure.
Forum: RangerMSP Software Discussion Forum (CCRM) December 5th, 2019, 12:48 PM
Replies: 13
Posted By AN-Tech
Does anyone know of a way to do CommitCRM 2FA with an authenticator app like Google, Microsoft, Duo, Authy, etc?

Thanks in advance
Showing results 1 to 25 of 150

 

All times are GMT -6. The time now is 11:07 AM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.