Forum: RangerMSP Software Discussion Forum (CCRM)
June 5th, 2019, 06:07 AM
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Replies: 3
and is there a log for successful attempts... we are concerned a password has been compromised and want to see when logins were successful and unsuccessful.
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 4th, 2019, 10:22 PM
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Replies: 1
Is there a way to see what currently logged in sessions there are for web/desktop clients and a way to kill those sessions?
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 4th, 2019, 09:21 PM
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Replies: 3
Hi,
We need reports on all successful and failed logins.
Can you tell me where these are?
Thanks,
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 12th, 2018, 09:07 PM
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Replies: 2
Thanks for this. Will give it a go :)
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 11th, 2017, 07:14 PM
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Replies: 2
Hi,
Is there a way to close multiple tickets in one go?
One of our guys has over 1000 open tickets and we need to shut them but it is painful having to do it one at a time.
Cheers
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 11th, 2017, 07:09 PM
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Replies: 2
definitely would like an android / ios app instead of webinterface on phones and tablets.
ticketing and account management would be most useful to us.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 10th, 2017, 12:57 AM
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Replies: 49
CommitCRM - surely you guys must be working on a proper mobile app by now?
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 10th, 2017, 12:49 AM
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Replies: 8
Hi,
Is there a way to create a recurring contract/charge without having to do any manual copying or anything?
We want to have a monthly /quarterly billing cycle for some items and just want to them...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 21st, 2015, 08:37 PM
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Replies: 7
we track this by the charges.. each employee who works on a ticket adds in a charge for work they perform which shows us which techs have worked on which tickets.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 30th, 2015, 08:36 PM
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Replies: 1
Hi,
Just to state... i love the new web interface, I am a big fan of using the web interface and have been for a while but I would love to have a reports option on there same as we have in the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 6th, 2014, 08:41 PM
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Replies: 1
Hi,
I thought I had posted about this but must have thought about it and not posted - thought that counts though right?
Anyway, I am heavy web access user rather than desktop client user as I am...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 6th, 2014, 08:30 PM
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Replies: 3
Hi
Yes when I select a code from the dropdown it enters the price and description for an item that is normally about 3 items above the one I actually click on.
The code is correct, description and...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 4th, 2014, 01:27 AM
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Replies: 3
Hi,
Not sure if this is just us or if others have noticed this happen.
When inputting a tickets charges and adding a product when selecting a product code it enters in the details for the item 4...
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Forum: Running an IT Services Business
April 28th, 2014, 10:51 PM
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Replies: 11
@TriadNetSys2013
LOL, me too :)
we have 1 customer with a linux box and it is there just as an intranet server. nothing else.
it has been playing up a fair bit recently so possibly going to scrap...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 28th, 2014, 10:41 PM
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Replies: 3
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 28th, 2014, 10:41 PM
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Replies: 4
+1 to this.
would be great to be able to have these and look forward to seeing what you come out with :)
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 28th, 2014, 10:39 PM
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Replies: 5
Any chance you could upload the report to the forums section for everyone to easily get hold of? I love a good employee report :)
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 28th, 2014, 10:22 PM
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Replies: 1
Hi,
Is there some way to close jobs when using the web interface?
I enter most of my time and tickets using the web interface and there doesnt seem to be a way to mark them as completed in web...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 4th, 2014, 08:37 PM
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Replies: 1
Hi,
I was just wondering if you plan on adding the reports function into the web interface at all?
Understand that editing and designing wouldn't possibly be available but I would like to be able...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 2nd, 2013, 07:47 PM
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Replies: 3
Hi
I would like to see the colon issue fixed up if possible, I wouldn't really want the drop down increments in 30 mins as we charge in 15 min increments and I am sure other users have different...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 17th, 2013, 09:39 PM
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Replies: 25
Projects and exchange integration would be awesome.
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Forum: Reports
July 17th, 2013, 09:27 PM
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Replies: 2
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Forum: Reports
July 7th, 2013, 11:29 PM
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Replies: 2
Hi,
I have just generated a new quote template/report and for some reason there is a gap between each quote item like it has added an extra line in to the report.
Is there a way to remove this or...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 5th, 2013, 09:31 PM
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Replies: 1
Hi,
This seems to have been covered a while back but I am not sure if it got provided.
I am using CommitCRM a lot more now, previously just entered in jobs completed and client details, and am...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 5th, 2013, 09:27 PM
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Replies: 3
I was curious about this as we have entered in the addresses by clicking the envelope for mailing and using the other fields for office and when we do reports both addresses come up in the same...
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