Forum: RangerMSP Software Discussion Forum (CCRM)
May 26th, 2022, 12:55 PM
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Replies: 5
If possible, I would like to add to this. I too am billing contracts based on block of time. My issue is that I set up the block of time for x amount for On Site service and X amount of time for...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 29th, 2021, 10:26 PM
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Replies: 9
Could I get that utility again. We again moved to another server.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 30th, 2016, 11:33 AM
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Replies: 1
Hi everyone,
I've got an old copy of CommitCRM 5.5 (yes, I need to update) and am running QB 2012 R5. The link was running smoothly until the workstation that it ran on crashed. Data for both...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 27th, 2013, 08:09 PM
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Replies: 5
This is something I am looking for. I have a number of customers that have custom pricing. Each time, I have to set up the pricing for a new customer that fits the criteria that we defined. If...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 15th, 2012, 03:35 PM
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Replies: 4
Thanks for the post, nattivillin. I specifically put in the ADS.ini file and configured it. One thing I did not put in the file was the port number. Is this an arbitrary port that is not being...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 12th, 2012, 09:59 AM
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Replies: 4
Hi,
I am having an issue with calling up the CommitCRM Client. We are running the CRM in an Amazon environment. The APPs server has the CommitCRM database and all files associated with it. We...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 11th, 2012, 04:07 PM
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Replies: 9
Can I get the utility in question that is being used here? We too have moved our servers to new equipment. I would like to change over.
Thanks,
Eladio
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 2nd, 2012, 12:05 PM
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Replies: 1
Hi,
Recently, our main server that hosted the CommittCRM 5.4 software and database crashed, completly, litterally. We have a backup be need to place it on a new server. What would be the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 28th, 2011, 06:04 PM
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Replies: 3
No need to reply. I picked out a report. Copied it. Then went searching for the field that I needed. Thank you.
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 28th, 2011, 05:36 PM
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Replies: 3
Hi Dina,
Is this field accessable in a report. I'd like to be able to say, see a listing of all customers by date of opening or entry.
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 27th, 2011, 01:36 PM
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Replies: 3
Hi,
I would like to know if there is an "Open Date" field embedded within the customer account record. If so, is it updated at the time the account is created? If not, how would I proceed to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 24th, 2011, 07:34 PM
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Replies: 7
Thanks for the response Dina. When will this take effect? Will it be available in the next release?
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 20th, 2010, 01:49 PM
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Replies: 7
Hi everyone,
I am looking to find an effective billing process than I am currently using. Here's what happens.
We create a ticket. Some projects that we work on requires that the customer pay...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 22nd, 2010, 01:32 PM
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Replies: 1
Hi. We have been setting up appointments with our customers via Outlook's calendar. We then email them a request to accept this appoint request with a reply or a decline. We would like to do the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 6th, 2009, 01:10 PM
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Replies: 1
Hi, I have set up my customers with monthly service contracts that have a begining and ending date. Now, I have one customer that currently has a contract ending on the 15th of this month and the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 14th, 2009, 06:46 PM
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Replies: 1
Currently running 5.0 with the QuickBooks plugin module. When a billing cycle is up, I would like to be able to view all pending charges that have not been invoiced. Currently, when it is time to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 4th, 2009, 12:03 PM
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Replies: 6
Can you create a activity template that calls another activity template? For example. Create a Contract Activity template that has a Ticket Activity template that lists out a set of predefined...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 4th, 2009, 11:59 AM
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Replies: 2
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 3rd, 2009, 10:58 PM
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Replies: 2
I have accounts that are charged normal labeor rates for services performed during regular office hours. The rate changes for off hours service. If the account requests a project to be performed, a...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 13th, 2009, 03:43 PM
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Replies: 5
When creating the invoice in QB the due date comes up correctly. This is not a new term for the customer. The system that runs it has been reset a number of times since as well. Now you mention...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 13th, 2009, 02:37 PM
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Replies: 5
Is it based on the terms field in QB? I just checked a customer that has net 15 and went over to CommitCRM and tried the wizard again with the same results... It date is calculated to 30 days... ...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 13th, 2009, 01:52 PM
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Replies: 5
When using Quickbooks Invoice Creation Wizard, I click on the date field to stamp the current date and then click on the due date field to stamp the due date. The due date always defaults to 30...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 13th, 2009, 01:39 PM
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Replies: 9
Ayeyotech - You are right on. I too would like the formatting functionality you have mentioned here and on your other thread. I spend too much time having to add or change information that simply...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 9th, 2009, 02:59 PM
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Replies: 6
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 9th, 2009, 02:03 PM
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Replies: 6
I do not want to use the charges. I just want to use the time. Your documentation and forums talk about using the charges section to accurately depick the actual time a service tech performs a...
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