Forum: RangerMSP Software Discussion Forum (CCRM)
August 18th, 2015, 08:53 AM
|
|
Replies: 10
We actually have had CommitCRM crash the entire workstation once since this was upgraded to Windows 10. Was entering in a service time and BAM. System froze and rebooted. This never happened under...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 15th, 2015, 01:50 PM
|
|
Replies: 10
We have been using it for a few days. it seems stable. I see some issues though with one new feature. The BOLDing of tabs does not work when you have a custom tab created and data in it - the other...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 26th, 2013, 05:31 PM
|
|
Replies: 8
OK,
It seems there is a bug in the reporting feature. If you have old tickets that do not have a value (NULL?) in those newly created fields then the report won't generate correctly. If I only...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 26th, 2013, 11:40 AM
|
|
Replies: 8
Well,
I went ahead and created a new tab and added a field called mileage under subject mileage. Entered some data and it won't show up in the report. Just get blanks where it should be showing the...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 26th, 2013, 10:06 AM
|
|
Replies: 1
Can you give us the ability to fill the start time for a labor charge automatically with what time the computer the software is running on has?
We use a tablet PC and when we arrive on-site we...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 26th, 2013, 10:03 AM
|
|
Replies: 8
Is there a way to change the Field1 to a numerical field only or would we have to create a new field?
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 26th, 2013, 09:00 AM
|
|
Replies: 8
Also,
We changed the Field1 to a Mileage. We will start entering mileage in this field for each ticket. Nothing fancy. But when we created a report it won't total off that field. As a matter of...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 26th, 2013, 08:03 AM
|
|
Replies: 8
Couple of things I have found with 6.1.0.1
1) If you use the complete Contact field in reports the phone numbers are placed at the end of the DBMemo box and are spaced to the right by 1 character...
|
|
Forum: Running an IT Services Business
November 24th, 2010, 09:44 PM
|
|
Replies: 35
@raycollazo
More expensive? Perhaps in the long run, but with labtech you need to either own your own hardware or get someone to host it. Also the per unit cost for workstations is much lower...
|
|
Forum: Running an IT Services Business
November 21st, 2010, 11:25 PM
|
|
Replies: 35
We have pretty much decided on GFI after a personalized demo provided by the GFI staff. They were very helpful and answered lots of questions for us.
Their road map into the middle of next year...
|
|
Forum: Running an IT Services Business
November 10th, 2010, 04:41 PM
|
|
Replies: 35
bkendall,
Why are you now leaning towards GFI over labtech? Do you feel like you can achieve the same level of service for your customers with GFI over labtech?
|
|
Forum: Running an IT Services Business
November 9th, 2010, 10:00 PM
|
|
Replies: 35
GFI doesn't give you the ability to get hands on a machine without interrupting the end user. Anti-virus integration is practically nil at this point.
I think over time GFI will mature into a very...
|
|
Forum: Running an IT Services Business
November 9th, 2010, 09:52 PM
|
|
Replies: 35
You can do that with GFI.
Here is a link on how to setup automates tasks:
https://www.hound-dog.us/dashboard/help/default.php?key=agent_checkhelp_automated_tasks
Simple really but it has only...
|
|
Forum: Running an IT Services Business
November 6th, 2010, 09:10 PM
|
|
Replies: 35
Do you feel like you can get the same functionality out of GFI that you can Labtech? We are presently evaluating GFI and so far it certainly does do what it can rather well. Seems like there are...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 14th, 2008, 07:14 PM
|
|
Replies: 1
can you use a custom form for the web interface print technician service form print out?
Thank You!
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 6th, 2008, 04:54 PM
|
|
Replies: 6
Thanks for the quick review. Shame no one else chimed in. :(
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 29th, 2008, 09:47 PM
|
|
Replies: 6
I have been using the trial version for about a month or so now. It reaaly looks like it might work better than our in house software.
I just wanted to get some pros/cons from others (perhaps...
|
