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Search: Posts Made By: John Greenfield
Forum: RangerMSP Software Discussion Forum (CCRM) July 30th, 2011, 06:45 AM
Replies: 12
Posted By John Greenfield
Not exactly true guys. I purchased Interlink a few days ago and I can tell you that it is well worth what Jim is asking for it. Having the ability to completely manage your CRM package from an iPhone...
Forum: RangerMSP Software Discussion Forum (CCRM) April 11th, 2011, 01:49 AM
Replies: 8
Posted By John Greenfield
+1 vote for a CDO/MAPI interface. The Outlook Sync has been a real problem for so long. I hope it's at the top of Commit's development plans
Forum: RangerMSP Software Discussion Forum (CCRM) September 13th, 2010, 06:52 AM
Replies: 1
Posted By John Greenfield
I am setting up a web form and would like to know what is the correct format for the FLDTKTDUEDATETIME field. I notice in the API reference guide it says mm/dd/yyy, but what about the time component?
Forum: Running an IT Services Business August 26th, 2010, 03:01 AM
Replies: 7
Posted By John Greenfield
Are you kidding? you must be right? offering your certs so that employers can become partners for Microsoft, Cisco etc is hardly a selling point; neither is the blatant lack of integrity. This is...
Forum: Online Services July 15th, 2010, 07:55 PM
Replies: 11
Posted By John Greenfield
This is one of the Online Services we use in our business which I hope you find handy. The service is designed to SMS technicians' job details.

What is required: A clickatell (SMS provider)...
Forum: RangerMSP Software Discussion Forum (CCRM) July 1st, 2010, 08:10 PM
Replies: 5
Posted By John Greenfield
Hi GeoOp, I understand that development costs can be quite expensive, but wouldn't it make sense for you to provide free beta testing? Surely once people start to use and appreciate what the service...
Forum: RangerMSP Software Discussion Forum (CCRM) April 29th, 2010, 09:52 AM
Replies: 1
Posted By John Greenfield
I am getting the following error when generating a quickbooks invoice from commit:

QuickBooks Status Code:500
QuickBooks Message:The query request has not been fully completed. There was a required...
Forum: RangerMSP Software Discussion Forum (CCRM) April 24th, 2010, 04:41 PM
Replies: 4
Posted By John Greenfield
thanks chrisitis. I tried the change you suggested and the process worked, BUT, i still received the error message from CommitCRM about invalid domain. Also, the ticket that I was waiting on finally...
Forum: RangerMSP Software Discussion Forum (CCRM) April 24th, 2010, 11:05 AM
Replies: 4
Posted By John Greenfield
More info; having just upgraded to v5.2, the error message that is getting displayed is below. I have checked the settings in the serverconfig program and tested the outgoing email and was able to...
Forum: RangerMSP Software Discussion Forum (CCRM) April 24th, 2010, 03:34 AM
Replies: 4
Posted By John Greenfield
I am using CommitCRM v5.0.0.5 and am having all sorts of problems trying to get the email connector to work. MOST of the time sending an email to support@mybusiness.com.au does not create a ticket...
Forum: RangerMSP Software Discussion Forum (CCRM) January 3rd, 2009, 10:20 PM
Replies: 11
Posted By John Greenfield
I have the same problem here in Australia. We would have hundreds, if not thousands of cities.
Forum: RangerMSP Software Discussion Forum (CCRM) January 3rd, 2009, 04:25 AM
Replies: 3
Posted By John Greenfield
Has this changed? We desperately need this functionality to allow ticket information to be sent to our technicians through an SMS gateway.
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